Approached guests and employees with personable and welcoming attitude to promote friendly environment.Assisted with training and development of food and beverage team.Supervised team of [Number] front desk agents and helped to resolve issues arising during shifts.Oversaw day-to-day operations of brand new, [Number]-room hotel with staff of [Number] employees.Aligned seasonal plans with ingredient availability and key area events for optimal promotions.Collaborated with staff members to create meals for large banquets.Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.Placed orders to restock items before supplies ran out.Acted as head chef when required to maintain continuity of service and quality.
Broiler Chef
Ruth Chris Steakhouse
Greenville, SC
09.2016 - Current
Increased customer satisfaction by resolving [product or service] issues.Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.Prepared average of 12 menu items per shift.Maintained energy and enthusiasm in fast-paced environment.Identified inefficiencies leading to improved productivity.
Pantry Chef
Ruth Chris Steakhouse
Greenville, SC
09.2016 - Current
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.Monitored all company inventory to ensure stock levels and databases were updated.
Head Fry Cook/Sauté Cook
Table 301 Nose Dive
Greenville, SC
01.2019 - 03.2021
Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.Maintained clean kitchen by wiping down counters and sinks, taking out trash and recycling and sweeping and mopping floors.Operated deep fryer and griddle to cook and prepare meals at fast rate.Tested temperatures of food at specified intervals by using food thermometers.
Fry Cook
Local Cue
Greenville, SC
01.2018 - 08.2019
Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.Stayed informed of daily menu to help coordinate cooking times.Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.Cleaned and maintained fryers and grills to keep appliances in working condition.Communicated closely with servers to fully understand special orders for customers, including those with food allergies and gluten intolerance.
Banquet Chef
Hyatt Regency
Greenville, SC
04.2018 - 08.2019
Analyzed banquet event orders and planned and coordinated functions with catering staff to meet or exceed customer expectations.Chopped vegetables, butchered meat and prepared sauces in advance to serve guests promptly and efficiently.Monitored business volume forecast and planned manpower, productivity and costs accordingly.Grilled, roasted, baked and performed other cooking techniques to produce high volume meals.
Lead Shipper
Sika
Greer, SC
07.2022 - 09.2022
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Inspected merchandise and sent damaged pieces for repair before shipment.
Organized storage areas to optimize materials movements and minimize labor hours.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
Orchestrated routing by producing accurate shipping documentation and package labels.
Operations Assistant
Cove Point
Lusby, MD
10.2022 - 10.2022
Assisted with facility scheduling and customer service.
Assisted operations manager with planning of routine operations and special projects.
Solved problems timely and effectively, ensuring customer satisfaction.
Managed and maintained file system covering expenses, reports and support documentation.
Laborer
Allied Power Associates
Limerick, PA
03.2022 - 05.2022
Worked alongside team to accomplish work goals according to schedule.
Loaded, unloaded and moved material to and from storage and production areas.
Prepared job sites by removing debris and setting up materials and tools.
Performed general housekeeping and cleaning tasks.
Utilized construction tools and machinery to effectively complete job site projects.
Organized materials, tools and equipment to supply team members.
Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
Maintained and repaired facilities, equipment and tools.
Learned basic carpentry, painting and plastering.
Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
Used radios and hand signals to coordinate communication between equipment operators and ground workers.
Managed loading and unloading of routine shipments, maintaining organized and secure materials to minimize damage.
Education
Associate of Science - Culinary Arts
Johnson & Wales University - Charlotte
Skills
Order Delivery Practices
Schedule Management
Baking and broiling skills
Budgeting
Forecasting and planning
Safe handling
Plating
Recipes and menu planning
Good listening skills
Conflict resolution
Firewatch
Scalping
Escorting
Certification
OSHA 30
EHS - Environmental Health and Safety Professional