Shye Russell
San Diego,CA
Summary
Motivated college student with experience in customer service and operations management in fast-paced environments. Skilled in multitasking and supporting both front-of-house and back-of-house functions across multiple venues. Committed to delivering high-quality service while balancing academic responsibilities. Seeking opportunities to leverage skills for professional growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Coffee Barista
GBOD Group
03.2024 - Current
- Took reservations, managed phone calls and to-go orders to streamline process for both customer and restaurant.
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Ran Food, drinks, and cocktails to tables as well as bussed them
- Assisted in training new staff members on restaurant operations and procedures.
- Managed dining room layout to maximize efficient business.
Ulta Beauty Consultant
Target
02.2022 - 02.2024
- Managed cash register operations and phone calls
- Stocked merchandise, labeling items, arranging, organizing and preparing attractive displays
- Managing inventory on both sales floor and in stockroom
- Organizing, Cleaning, straightening and facing merchandise
- Trained new team members on beauty department protocols and customer service best practices.
- Builds customer loyalty and retention by delivering excellent service
Inventory Manager
Mother Plucker Feather Company Inc.
07.2018 - 07.2019
- Managed and maintained inventory storage and usage in clean and organized fashion
- Assisted employees with large company projects and sales
- Restocked merchandise on to salesfloor
- Coordinated regular stock audits to ensure accuracy and compliance with company standards.
Education
Associate of Science -
San Diego Mesa College
San Diego, CA01-2027
High School Diploma -
San Diego Virtual School
San Diego, CA01.2018
Skills
- Register & POS trained
- Guest engagement
- Hospitality service expertise
- Inventory Management
- Teamwork
- Sales expertise
- Supply restocking
- Staff training
Certification
Food Handlers Card, 2023-2026
RBS Card, 2023
AED and CPR certified
Timeline
Server/Coffee Barista
GBOD Group
03.2024 - Current
Ulta Beauty Consultant
Target
02.2022 - 02.2024
Inventory Manager
Mother Plucker Feather Company Inc.
07.2018 - 07.2019
Associate of Science -
San Diego Mesa College
High School Diploma -
San Diego Virtual School