Shyelle Harrison
District Heights,MD
Summary
Experienced Dental Assistant with a strong background in patient management and infection control at Sculpted Smiles. Demonstrated success in improving patient comfort and optimizing office operations through effective use of dental software. Dedicated to providing compassionate care and fostering a positive environment, resulting in high patient satisfaction and efficient workflows.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant
Sculpted Smiles
Upper Marlboro, MD
05.2025 - Current
- Assisted dental surgeons and hygienists during procedures.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Proficient in using dental software such as Carestack.
- Sterilized instruments according to established guidelines and protocols.
- Maintains accurate patient records, and ensures seamless workflow between front and back-office operations.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- I took digital x-rays, provided patient comfort, and prepared temporary and permanent cement.
- Verified patient insurance, collected patient payments, and scheduled appointments.
- Prepared dental materials such as composite resin, impression material, and cements for use by the dentist.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Sanitized equipment cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for the next patient.
Dental Assistant
Dr. Jun Dental Care
Upper Marlboro, MD
08.2024 - 05.2025
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Supported dental surgeons and hygienists during various procedures.
- Managed patient records and ensured efficient workflow between front- and back-office operations.
- Took digital x-rays and provided patient comfort throughout treatments.
- Verified patient insurance, collected payments, and scheduled appointments efficiently.
- Checked patients in and out to maintain organized appointment management.
- Sterilized instruments according to established guidelines and protocols.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Prepared dental materials such as composite resin, impression material, and cements for use by the dentist.
- Ensured compliance with infection control policies and procedures.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Kept accurate records of dental treatments provided for each patient's visit.
- Sanitized equipment cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for the next patient.
- Explained dental services and payment plans to help patients make informed decisions.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Dental Assistant
Smiles by Dr. Harvey
Hyattsville, MD
01.2024 - 08.2024
- Assisted dental surgeons during procedures by suctioning, four-handed dentistry, mixing materials, and taking impressions.
- Operated dental practice software, including Dentrix, for scheduling appointments and managing patient records.
- Educated patients on post-operative care and effective oral hygiene practices.
- Sterilized instruments according to established guidelines and protocols.
- Maintained a neat, clean and organized environment throughout the office.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Ensured compliance with infection control policies and procedures.
Sales and Marketing Representative
Chic Home Decor
Georgetown
01.2021 - 12.2022
- Develop and implement sales strategies to achieve or exceed sales targets.
- Collaborate with sales teams to set goals, monitor performance, and provide guidance.
- Plan and execute comprehensive marketing campaigns to promote products or services.
- Conduct market research to understand customer needs, preferences, and industry trends.
- Lead and motivate sales and marketing teams to achieve their objectives.
- Communicate with internal teams to align sales and marketing strategies with the company's objectives.
- Liaise with external stakeholders, clients, and partners to build relationships, and enhance the company's reputation.
- Analyzed competitive products in the marketplace.
- Created and maintained relationships with customers, vendors, and other stakeholders.
- Gathered customer feedback on product performance and service quality.
- Managed online presence through social media channels.
Official Cheerleader
Caribbean Premier League
Georgetown
07.2022 - 09.2022
- Participated in cheerleading routines for the Caribbean Premier League (CPL) official games in Guyana.
- Collaborated with teammates to create engaging, spirited performances.
- Supported team morale and sportsmanship on and off the field.
- Worked closely with media personnel to promote the team's image in a positive light.
- Assisted in developing a positive relationship between the cheerleading squad.
- Practiced regularly to stay sharp on skills and maintain physical fitness level.
- Led crowd participation through cheers and chants during games.
Work Study
Cheddi Jagan Dental School
Georgetown
07.2018 - 12.2018
- I assisted dental surgeons during treatment procedures, made records of patients’ medical history, and prepared and sterilized instruments and equipment.
- Helped patients experience comfort before, during, and after the dental treatment, and provided oral care instructions to the patients after their surgery or other dental treatment.
- Educated patients about the various oral hygiene strategies to maintain oral health.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Dental Surgery - Doctor of Dental Surgery
University of Guyana School of Dentistry
Georgetown, Guyana01-2023
Comprehensive Chinese Level 1 & 2 -
Confucius Institute At The University of Guyana
Georgetown, Guyana12-2022
Bachelor of Science - Biology
University of Guyana
Georgetown,Guyana12-2022
High School Diploma -
St. Joseph High School
Georgetown, Guyana11-2018
Bachelor of Science - Pre-Dental
Arizona State University
OnlineSkills
- Dental software
- X-ray imaging
- Infection control procedures
- Oral hygiene education
- Dental terminology
- Patient management
- Appointment scheduling
- Infection control
- Time management
- HIPAA compliance
- OSHA regulations
- Microsoft Office Suite
- R Studio
- Instrument sterilization
- Exam room setups
- Disinfecting rooms and equipment
- Chairside assistance
- Sterilization techniques
- Four-handed procedures
- Teeth cleaning assistance
- Electronic charting
- Dental procedure documentation
- Ability to focus in a busy healthcare environment
- Ability to provide compassionate care and support to patients
- Team collaboration
- Contributing to a positive and efficient office atmosphere
Certification
- Dental Assisting National Board (DANB), 08/2024-05/2026, Radiation Health and Safety
- Coursera: Dentistry 101, University of Michigan, 08/2020
- Coursera: Work Smarter, Not Harder: Time Management for Personal and Professional Productivity, University of California, Irvine, 08/2020
- Coursera: Introduction to Psychology, Yale University, 08/2023
- Coursera: Chinese for Beginners, Peking University, 08/2023
- Coursera: Classical Sociological Theory, University of Amsterdam, 08/2024
- Coursera: Materials in Oral Health, University of Hong-Kong, 08/2024
- Maryland State Board of Dental Examiners, 08/2024-05/2026, Dental Radiation Technologist
References
- Sung Jun, Dental Surgeon DDS
- Rei-launya Amsterdam, Dental Surgeon DDS
Hobbies and Interests
- Team sports
- Language learning
- Volunteering
- Outdoor activities
- Reading
- Weight lifting
- Animal care
Projects
International Immunology and Respirology Society, 08/2020, Investigated the traumatic experience persons with respiratory conditions have undergone due to COVID-19. The Industrial Health and Safety Consultants, 08/2019, Examined the health and safety conditions for Guyanese Industrial workers at ExxonMobil. Shape Us Up Program by Youth Ambassador Guyana, 08/2016, Successfully completed training in finding your purpose, decision making and project planning.
Personal Information
Date of Birth: 10/29/01
Phone
cell, (240)-795-2952
Affiliations
- Executive member at the University of Guyana Art Club
- Member of the University of Guyana Biology Club
Languages
English
Full Professional
References
References available upon request.
Timeline
Dental Assistant
Sculpted Smiles
05.2025 - Current
Dental Assistant
Dr. Jun Dental Care
08.2024 - 05.2025
Dental Assistant
Smiles by Dr. Harvey
01.2024 - 08.2024
Official Cheerleader
Caribbean Premier League
07.2022 - 09.2022
Sales and Marketing Representative
Chic Home Decor
01.2021 - 12.2022
Work Study
Cheddi Jagan Dental School
07.2018 - 12.2018
Bachelor of Dental Surgery - Doctor of Dental Surgery
University of Guyana School of Dentistry
Comprehensive Chinese Level 1 & 2 -
Confucius Institute At The University of Guyana
Bachelor of Science - Biology
University of Guyana
High School Diploma -
St. Joseph High School
Bachelor of Science - Pre-Dental
Arizona State University
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