Shyienne Wade

- Provided leadership and supervision to a recruiting team of 40+ individuals.

- Conducted terminations, interviews, hiring, and internal employee development.

- Monitored and managed financial and operating performance by submitting accurate reports.

- Analyzed trends to project revenue on a weekly, quarterly, and annual basis.

- Conducted regular one-to-one meetings along with group meetings with the recruitment team to discuss performance and .

- Hosted daily meetings to provide recruitment strategies and overcome obstacles.

- Partnered with senior management to fill priority client vacancies.

- Developed and implemented successful recruitment processes to fill over 900 vacancies annually.

- Streamlined the recruitment process by implementing a centralized applicant tracking system, reducing time-to-hire and improving candidate experience.

- Contributed to the development of company policies and procedures related to recruitment and retention, fostering a cohesive approach across all departments.

- Evaluated staff performance and provided coaching to address inefficiencies.

- Reviewed, implemented, and updated company records related to team activities for future reference.

- Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.

- Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.

- Partnered with Account Management to fill priority client needs.

- Maintained personal performance metrics while providing new hire training.

- Assisted with internal interviewing and conducted initial interviews.

- Screened candidates for qualifications, drug screening, and background checks.

- Prepared and submitted accurate recruitment activity reports.

- Created requisitions and assigned recruiters to those requisitions.

- Developed and implemented onboarding and orientation programs for new employees.

- Conducted reference checks, background screening, and pre-employment assessments to verify applicant information.

- Coordinated and facilitated onboarding processes for new hires, ensuring smooth transitions into their roles.

- Leveraged market intelligence data to inform recruiting efforts in high-demand skill areas, leading to increased successful placements.

- Provided timely feedback to candidates on their application status, maintaining a positive recruitment experience.

- Coordinated schedules for management interviews with applicants.

- Managed end-to-end recruitment cycle for multiple business lines, consistently meeting or exceeding hiring targets of 20+ hires per month.

- Delivered insightful reports to hiring managers on candidate progress, applicant flow, and recruitment metrics.

- Utilized ADP RM as an ATS for recruitment activities.

- Negotiated rates with facilities for clinician placements.

- Maximized value from business processes to eliminate inefficiencies and reduce costs.

- Consistently met or exceeded annual cost-saving targets by identifying opportunities for supplier consolidation or renegotiation of contracts.

- Developed sourcing strategies to improve procurement processes, supplier relationships, and capability development in the supply chain.

- Sourced healthcare professionals, including CNAs, LPNs, and RNs.

- Verified references and reviewed resumes to ensure the quality of hires.

- Processed applications and screened resumes for interviews.

- Utilized recruitment platforms such as Indeed, ZipRecruiter, and LinkedIn to attract top talent and streamline hiring processes.

- Followed all company policies and procedures to deliver quality work.

- Improved office efficiency by effectively managing internal communications and correspondence.

- Pre-screened resumes prior to sending to recruiters for consideration.

- Implemented creative marketing techniques for job postings to showcase company culture and attract top-quality candidates.

- Sourced healthcare professionals and processed applications.

- Screened resumes and scheduled interviews for candidates.

- Enhanced productivity levels by anticipating customer needs and delivering outstanding support.

- Participated in regular team meetings to share insights and collaborate on problem-solving efforts.

- Educated customers about billing, payment processing, and support policies and procedures.

- Handled call dispositions to ensure customer inquiries were addressed promptly.

- Conducted both cold and warm calling to engage with customers and prospects.

- Worked closely with insurance agents to process various types of insurance claims.