Shyju John
Melissa,TX
Summary
I'm a tech enthusiast with a knack for exploring emerging technologies and a genuine passion for improving the way things work. I love identifying opportunities to make processes smarter and more efficient, then rolling up my sleeves to turn those ideas into real-world solutions. Whether it’s finding creative ways to solve problems or introducing tools that boost productivity, I thrive in fast-paced environments where I can push the boundaries of what technology can achieve.
Overview
21
21
years of professional experience
5
5
Certification
1
1
Certificate
Work History
Technology Architect - Power Platform
Infosys Technologies (The KraftHeinz Company)
05.2022 - Current
- Defined and evangelized a bold technical vision for the Power Platform and Platform Engineering, leveraging advanced technologies like Digital Twin, AI, and scalable cloud solutions to solve critical business challenges.
- Translated complex business and technical problems into straightforward, scalable, and operational solutions, driving efficiency and innovation across the organization.
- Ensured robust technical designs and implementations, introducing enterprise-grade standards and practices that elevated the quality and reliability of platform solutions.
- Designed reusable frameworks, utilities, and patterns that significantly improved developer efficiency, enabling teams to deliver high-quality solutions faster.
- Focused on improving performance, scalability, and operability of Power Platform solutions and broader enterprise systems, ensuring seamless operation and future readiness.
- Continuously evaluated new technologies, especially in cloud and AI domains, identifying practical applications to enhance platform capabilities and meet evolving business needs.
- Partnered with senior business leaders, IT teams, and cross-functional stakeholders to align technical strategies with business priorities and deliver impactful solutions.
- Acted as a role model and mentor within the engineering community, sharing expertise, fostering a culture of continuous learning, and nurturing the next generation of technical leaders.
- Managed and prioritized multiple high-stakes projects simultaneously, ensuring alignment with business goals while maximizing overall impact.
- Established a scalable foundation for innovation by integrating advanced platform engineering principles, cloud-native strategies, and Power Platform solutions that drive long-term success.
Key Achievements: - Pioneered the implementation of the Digital Twin and Connected Worker Platform, setting new benchmarks for manufacturing efficiency and quality.
- Improved user satisfaction and engagement by 450%, delivering impactful solutions that addressed core challenges for frontline teams.
- Led enterprise-wide adoption of best practices, integrating Power Platform with modern cloud technologies to enable smarter decisions and scalable operations.
Architect - Digital Transformation Lead
Beacon Hill Technologies (UPMC)
05.2019 - 05.2022
- Spearheaded the development and implementation of a comprehensive digital transformation strategy for a Fortune 500 company, resulting in a 20% increase in operational efficiency and a 15% decrease in costs.
- Leveraged Microsoft Power Platform, including PowerApps, Power Automate, and PowerBI, to design and deploy innovative digital solutions, enhancing data accessibility and automation across the organization.
- Led a team of cross-functional experts, utilizing cloud technologies and agile methodologies to drive business growth and improve customer experiences.
- Managed vendor relationships and negotiated contracts to implement cutting-edge technologies, ensuring alignment with business objectives and compliance with industry standards.
- Presented regular progress updates and reports to executive leadership, highlighting key milestones, risks, and opportunities for optimizing digital initiatives through the Power Platform
Architect Test Automation
Infomart Tech Solutions (ThermoFisher Scientiic)
06.2017 - 05.2019
- Designed and implemented automated testing frameworks for web and mobile applications, increasing test coverage by 40%.
- Led team of automation engineers to create and maintain test scripts using Selenium and Appium, reducing manual testing effort by 60%.
- Collaborated with development and QA teams to integrate automated tests into CI/CD pipeline for faster feedback on code changes.
- Evaluated new tools and technologies to improve test automation processes, resulting in 20% reduction in test execution time.
IT Infrastructure Lead
Arch Mortgage Insurance Company
02.2015 - 05.2017
- Led a team of IT professionals in managing and maintaining all aspects of the company's network infrastructure, including servers, routers, and switches
- Implemented and enforced best practices for system security, data backup, and disaster recovery to ensure high availability and data integrity
- Collaborated with cross-functional teams to develop and implement IT strategies that aligned with business goals and objectives
- Conducted regular performance reviews and provided technical guidance and training to team members to enhance their skills and knowledge in IT infrastructure management
Onsite Manager (Test Automation)
Capgemini
07.2012 - 02.2015
- Led a team of test automation engineers to successfully develop and implement automated test scripts for a complex software application, resulting in a 30% increase in testing efficiency.
- Managed onsite test automation projects, coordinating with cross-functional teams to ensure timely delivery of high-quality automation solutions.
- Conducted training sessions for team members on the latest test automation tools and technologies, fostering continuous learning and skill development within the team.
Test Lead
Praxis Interactive Services
03.2012 - 07.2012
- Led team of software testers in designing and executing test cases to ensure software quality and functionality
- Developed and implemented test strategies and plans to meet project deadlines and quality objectives
- Mentored junior testers to improve their skills, knowledge, and overall performance in testing process
- Collaborated with cross-functional teams including developers, product managers, and business analysts to prioritize testing activities and ensure complete test coverage
Programmer Analyst
Cognizant Technology Solutions (eBay)
02.2010 - 02.2011
- Conducted thorough testing and troubleshooting to ensure quality and integrity of software applications before deployment.
- Provided technical support and training to end-users to facilitate smooth implementation and adoption of new systems.
Systems Engineer
Infosys Technologies (Microsoft)
06.2004 - 02.2010
- Focused on Windows Operating Systems, developed extensive expertise in OS and networking, ensuring stable infrastructure performance. Proficient in DHCP, DNS, and VB scripting, streamlined processes and enhanced efficiency.
- Played crucial role in infrastructure management, including building server clusters and contributing to quality objectives, while demonstrating strong leadership skills in project completion.
Education
MBA - Healthcare Management in Health Information Systems - Business Administration
University of Wales
Oxfordshire, UK09-2012
Bachelor of Science - Electronics and Instrumentation
University of Mumbai
Mumbai, India12-2004
Skills
- Microsoft Power Apps, Power Automate, Power Virtual Agents, Power Portal, Logic Apps, OutSystems, Dataverse, Sharepoint, AI Builder
- C#, PowerShell, Python
- Azure DevOps, JIRA, Confluence, SharePoint
- CICD, Azure Jenkins, Azure K8s, Azure Application Insights, Prometheus, Grafana, New Relic, ConnectALL, ServiceNow
- Katalon Studio, Selenium, Karate, Power Platform Test Studio
Certification
- Microsoft Certified: Power Platform Solutions Architect Microsoft https://www.credly.com/badges/82eeaac1-2cfc-4154-9f5b-2462f2a6ff38/ March 2023
- Microsoft Certified: Power Platform Fundamentals Microsoft https://www.credly.com/badges/ec154428-0da9-4ae9-9e20-98db17f9dbce/ October 2022
- Introduction to Quantum Computing
- SC-900: Microsoft Security, Compliance, and Identity Fundamentals
- Leadership in Tech
- Certified DEVOPS ARCHITECT™
- LFS158x: Introduction to Kubernetes
Timeline
Technology Architect - Power Platform
Infosys Technologies (The KraftHeinz Company)
05.2022 - Current
Architect - Digital Transformation Lead
Beacon Hill Technologies (UPMC)
05.2019 - 05.2022
Architect Test Automation
Infomart Tech Solutions (ThermoFisher Scientiic)
06.2017 - 05.2019
IT Infrastructure Lead
Arch Mortgage Insurance Company
02.2015 - 05.2017
Onsite Manager (Test Automation)
Capgemini
07.2012 - 02.2015
Test Lead
Praxis Interactive Services
03.2012 - 07.2012
Programmer Analyst
Cognizant Technology Solutions (eBay)
02.2010 - 02.2011
Systems Engineer
Infosys Technologies (Microsoft)
06.2004 - 02.2010
Microsoft Certified: Power Platform Solutions Architect Microsoft https://www.credly.com/badges/82eeaac1-2cfc-4154-9f5b-2462f2a6ff38/ March 2023
Microsoft Certified: Power Platform Fundamentals Microsoft https://www.credly.com/badges/ec154428-0da9-4ae9-9e20-98db17f9dbce/ October 2022
MBA - Healthcare Management in Health Information Systems - Business Administration
University of Wales
Bachelor of Science - Electronics and Instrumentation
University of Mumbai
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