Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ShyKearya Marshall

Summary

Efficient Medical Assistant with hands-on experience at Blackwell Family Foot Care Clinic, skilled at vital signs monitoring and patient scheduling, solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Manager

McDonald's
04.2025 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Medical Assistant

Blackwell Family Foot Care
04.2025 - 06.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Sr. Casino Service Rep

Waterview Casino
02.2021 - 06.2025
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Resolved customer disputes effectively, ensuring a positive experience for all parties involved.
  • Boosted casino reputation through consistently delivering friendly, efficient service even during high-stress situations.
  • Managed cash transactions accurately, maintaining strict adherence to company policies and procedures.
  • Assisted guests with game rules and strategies, creating a more enjoyable experience for new players.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.

Set Up

Foam Packaging
06.2021 - 03.2024
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Led daily team meetings to review production goals, address concerns, and maintain open lines of communication among staff members.
  • Assisted with employee training programs to develop skilled workers capable of handling complex tasks efficiently.
  • Supervised ongoing daily production phases.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Setting up lines with the right material.
  • Following all safety guidelines.




Production Worker

Eaton
03.2018 - 01.2021
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Making all types of light fixtures
  • Wiring light fixtures

Education

Medical Assistant -

Delta Technical College
Ridgeland, MS
06-2025

High School Diploma -

Port Gibson High School
Port Gibson, MS
05-2016

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Medical terminology
  • Vital sign monitoring
  • Direct patient care
  • Clinical documentation
  • Phlebotomy
  • Electronic medical records
  • Medical procedures
  • Sterilization techniques
  • HIPAA compliance
  • Patient scheduling

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Took approximately 3 X-rays per day.
  • Recognized for going above and beyond the call of duty.
  • Completed 225 clinical hours in diagnostic, administration, and phlebotomy.

Timeline

Manager

McDonald's
04.2025 - Current

Medical Assistant

Blackwell Family Foot Care
04.2025 - 06.2025

Set Up

Foam Packaging
06.2021 - 03.2024

Sr. Casino Service Rep

Waterview Casino
02.2021 - 06.2025

Production Worker

Eaton
03.2018 - 01.2021

Medical Assistant -

Delta Technical College

High School Diploma -

Port Gibson High School

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