Shyketa Williams
Baltimore ,MD
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
9
9
years of professional experience
Work History
Security Officer
John Hopkins Hospital
Baltimore, Maryland
06.2025 - Current
- Monitored hospital premises to enhance safety and security for patients and staff.
- Managed visitor access control by screening and verifying identification credentials to maintain secure environment.
- Collaborated with healthcare staff to uphold a secure environment for patients.
- Assisted in emergency response procedures to effectively manage critical incidents.
Dispatcher
My City Transportation
Baltimore, Maryland
11.2023 - 04.2025
- Managed dispatch software to track vehicle locations and optimize routes effectively.
- Monitored traffic conditions to adjust routes and minimize delays for drivers.
- Coordinated transportation schedules for efficient service delivery across multiple routes.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
Security Officer
Maryland Convention
Baltimore, Maryland
07.2018 - 02.2021
- Conducted thorough security checks of attendees, staff, and vendors, ensuring safety and compliance with regulations.
- Monitored crowd behavior to ensure safety and compliance during events.
- Greeted guests upon arrival, ensuring adherence to entry protocols to maintain a secure environment.
- Issued visitor passes, verifying identities through appropriate documents to enhance facility security.
Security Officer
John Hopkins Hospital
Baltimore, Maryland
11.2017 - 01.2018
- Conducted regular security patrols of facility grounds, parking lots, and perimeter areas to ensure safety and deter unauthorized access.
- Maintained accurate logs of incidents, patrols, and visitor access records daily to support security protocols and incident response.
- Welcomed staff, guests, vendors, and contractors upon arrival at facility entrance to ensure proper identification and access control. upon arrival at the facility entrance.
- Responded to alarms and conducted investigations.
Education
High School Diploma -
W.E.B DuBios High School
Baltimore, MD06-2011
Skills
- CCTV monitoring
- Surveillance monitoring
- Access control
- Emergency response
- Client relations
- Conflict resolution
Timeline
Security Officer
John Hopkins Hospital
06.2025 - Current
Dispatcher
My City Transportation
11.2023 - 04.2025
Security Officer
Maryland Convention
07.2018 - 02.2021
Security Officer
John Hopkins Hospital
11.2017 - 01.2018
High School Diploma -
W.E.B DuBios High School