Shyla Duarte
San Jose,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Works effectively with cross-functional teams in ensuring operational and service excellence. Detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
13
13
years of professional experience
Work History
Director
Action Day Primary Plus
San Jose, CA
01.2021 - 02.2022
- Ran infant center of 70 children; 26 staff members
- Organize and manage daily schedules of staff and children
- Create, manage and organize children's and staff's files
- Maintain proper student to teacher ratio
- Conduct payroll using ADP system
- Conduct tours and enrollments process
- Manage facility needs and budget
- Create summer and school year programs, theme and events
- In charge of staff morale/meetings
- Created excel reports to manage enrollment
- Organize Open Houses/Tour by appointments
- Schedule tours
- Create and coordinate Google calendars/ documents/ excel spreadsheets
- Complete daily tasks and requirements from corporate office
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
- Resolved conflicts and administered corrective action to foster positive experience for children, family and staff.
- Executed marketing plan and promoted positive image to achieve enrollment goals.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
Assistant Director
Action Day Primary Plus
San Jose, CA
11.2019 - 01.2021
- Managed 32 staff members/ schedules
- In charge of staff morale/meetings
- Created excel reports to mange enrollment
- Conducted tours
- Enrollment
- Handle parent daily and weekly communication
- Arrange children's files
- Filing
- Organize Open Houses/Tour by appointments
- Schedule tours
- Create and coordinate Google calendar/documents
Office Assistant
Action Day Primary Plus
San Jose, CA
05.2019 - 10.2019
- Managed staffing needs of 28 teachers
- Organizing 150 children's files
- Filing documentation, purchase orders, reports and files
- Conducted basic copying and administrative duties
- Planned and organized school events and field trips
- Answered multiple phone lines
- Created email templates
- In charge of updating and managing excel reports and budget
- Ordering supplies for classrooms and office
Teacher
Action Day Primary Plus
San Jose, CA
09.2016 - 05.2019
- Teach and prepare 12 to 24 children for kindergarten
- Created safe, caring and effective classroom environment
- Develop varies curriculum and learning strategies
- Communicate with parents
- Provide creative and innovative activities
- Accessed children's learning and basic needs
Preschool Teacher
My School Preschool of Cathedral of Faith
02.2013 - 05.2016
- Instructed 12 to 24 students
- Designed weekly lesson plans
- Created hands on activities to accompany learning goals
- Provided positive, safe and caring environment
- Teach children basic skills
- Establish engaging learning tools
- Provide materials to strengthen fine motor skills
- Organize classroom, student schedules and their paperwork
- Communicate with parents
HR Admin
Citizen Schools
06.2009 - 07.2009
- Lead campus activities with students
- Managed 12 staff time cards & requests
- Crafted lesson plans
- Organized volunteers
- Ordered all supplies
- Managed budget
Sourcing
Unity Care Group
11.2007 - 04.2008
- Controlled all resumes and candidates prescreening
- Answered phones
- Created excel reports for research information
- Conducted Phone Interviews
- Managed and Reconciled Invoices
- Assisted in major audits
- Assist various departments with copying, filing, and organizing
HR/Administrative
Unity Care Group
06.2007 - 10.2007
- Organize Employee Files & Training Binders
- Research Potential Grant Opportunities
- Answer phones
- Create excel reports for research information
- Assist various departments with copying, filing, and organizing
- Responsible for case notes on each client (youth)
Staffing Assistant
Volt Temporary, Network Appliance
02.2006 - 04.2007
- Enter candidate information into (AST) Applicant Tracking System (Hire.com)
- Upload candidate, college job fair and employee referral resumes into ATS
- Organize and sort hard copy resumes
- Forward acknowledgement letters to candidates
- Monitor details of data entered into system
- Track duplicate information in ATS and create excel report for ATS team
Calibration Admin
Boston Scientific
09.2001 - 11.2002
- Responsible for entering data for equipment
- Organized files
- Conducted clean room inspections of tools
- Managed customers, clean room techs
- Create, input and manage hard and soft copy files
- Published certificates for new and incoming tools and equipment
Receptionist/Office Assistant
Wafernet Inc
01.2000 - 09.2001
- Conducted 5 phone lines and transferred to appropriate teams
- Organized files
- Responsible for keeping inventory for office supplies
- Managed ordering office supplies
- Greeted customers
- Assisted accounting, sales, HR with filing, organizing and all administrative duties
- Maintained a clean and organized front office
Education
B.A - Liberal Studies
San Jose State University
San Jose, CA12.2007
A.A - Liberal Studies in Liberal Studies
Evergreen Valley College
San Jose, CA06.2005
High School Diploma -
Electronics Academy WC Overfelt High School
06.2001
Skills
- Excellent Communication
- Clerical Support
- Problem-Solving
- Self-Motivated
- Multitasking Abilities
- Planning and Coordination
- Flexible and Adaptable
- Dependable and Responsible
- Google Workspace
- Computer Proficiency
- Customer Service
- Fast learner
Timeline
Director
Action Day Primary Plus
01.2021 - 02.2022
Assistant Director
Action Day Primary Plus
11.2019 - 01.2021
Office Assistant
Action Day Primary Plus
05.2019 - 10.2019
Teacher
Action Day Primary Plus
09.2016 - 05.2019
Preschool Teacher
My School Preschool of Cathedral of Faith
02.2013 - 05.2016
HR Admin
Citizen Schools
06.2009 - 07.2009
Sourcing
Unity Care Group
11.2007 - 04.2008
HR/Administrative
Unity Care Group
06.2007 - 10.2007
Staffing Assistant
Volt Temporary, Network Appliance
02.2006 - 04.2007
Calibration Admin
Boston Scientific
09.2001 - 11.2002
Receptionist/Office Assistant
Wafernet Inc
01.2000 - 09.2001
B.A - Liberal Studies
San Jose State University
A.A - Liberal Studies in Liberal Studies
Evergreen Valley College
High School Diploma -
Electronics Academy WC Overfelt High School
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