Shyla Johnson
Kapolei
Summary
Passionate Counseling Psychology graduate student with hands-on experience in a psychiatry-based setting, eager to grow within the mental health field and make a meaningful impact. I am deeply committed to supporting others through empathetic, client-centered care and bring both curiosity and dedication to my ongoing intellectual and professional development.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Hawaii Residency Program - Psychiatry Department
Honolulu, HI
01.2026 - Current
- Serve as a central point of coordination for a psychiatry residency program, supporting daily operations and program functionality
- Work closely with physicians, residents, and leadership to coordinate schedules, meetings, and clinical activities
- Facilitate communication across multidisciplinary teams, ensuring timely and effective information flow
- Manage sensitive and confidential information in compliance with HIPAA and ethical standards
- Oversee administrative processes related to onboarding, documentation, and program requirements
- Maintain accurate records and support organization of clinical and program materials
- Anticipate program needs and proactively address scheduling, coordination, and workflow challenges
- Contribute to a structured and efficient environment that supports both clinical staff and resident training
- Demonstrate strong adaptability while managing multiple high-priority tasks in a fast-paced healthcare setting
Screening Receptionist
Waymo
Novi, Michigan
11.2021 - Current
- Greeting staff, patients, and visitors.
- Taking temperatures with a thermal thermometer.
- Complete COVID-19 screening questions with all individuals entering the building.
- Ensuring all individuals entering the clinics are wearing masks or handing out masks as necessary.
- Ensuring all individuals use hand sanitizer prior to entering clinics.
- Other duties as assigned by Supervisor.
Substitute Teacher / Front Office Assistant
Department of Defense Education Activity
Yokosuka, Japan
11.2023 - 11.2024
- Implement lesson plans left by the regular teacher to ensure continuity of instruction.
- Manage classroom behavior and maintain a positive learning environment.
- Engage students in learning activities and provide support as needed.
- Adapt teaching methods and materials to meet diverse student needs.
- Communicate effectively with students, staff, and parents regarding classroom activities and student progress.
- Supervise students during lunch, recess, and other activities.
- Maintain accurate attendance records and document any behavioral issues.
- Follow school policies and procedures regarding safety and emergency protocols.
- Served as the first point of contact for students, parents, and visitors, providing a welcoming and informative environment.
- Managed phone calls and inquiries, directing them to appropriate staff members while ensuring prompt and courteous service.
- Assisted with student attendance and record-keeping, ensuring accuracy and confidentiality of sensitive information.
- Coordinated scheduling of meetings and events, maintaining the school calendar and managing room assignments.
- Supported administrative tasks including filing, data entry, and document preparation streamline office operations.
- Collaborated with teachers and staff to facilitate communication and enhance overall school efficiency.
- Implemented office procedures to improve workflow and contribute to a positive school atmosphere.
Schofield Barracks Travel Leisure Services (LTS)
Schofield Barracks, HI
01.2019 - 06.2021
- Assist with making, cancel and rescheduling reservations with activities on and off the Island of Oahu
- Recording ticket sale data
- Process and refund payments
- Greeting customers both in-person and over the phone
- Processing reservation through email for a customer of the Island of Oahu
- Informing customers of different landmarks on all Hawaiian Island
- Maintain the office appearance
- Filing and faxing reservations
Administrative Assistant
Children of the King's Daughters
Newport News, VA
01.2016 - 01.2017
- Using computer applications
- Answering telephones
- Updating and filing patient medical records
- Coding and filling out insurance forms
- Scheduling appointments
- Arranging for hospital admissions and laboratory services
- Handling correspondence, billing, and bookkeeping
- Taking medical histories
- Explaining treatment procedures to patients
- Preparing patients for examination
- Assisting the physician during exams
- Performing basic laboratory tests
- Instructing patients about medication and special diets
- Preparing and administering medications as directed by a physician
Medical Receptionist, Urgent Care of Novi / Livonia Urgent Care
Novi, MI
06.2014 - 01.2016
- Welcome and greet all patients and visitors, in person or over the phone.
- Urinalysis
- Checking Vital Signs
- Using computer applications
- Answering telephones
- Updating and filing patient medical records
- Coding and filling out insurance forms
- Scheduling appointments
- Arranging for hospital admissions and laboratory services
- Handling correspondence, billing, and bookkeeping
- Taking medical histories
- Explaining treatment procedures to patients
- Preparing patients for examination
- Assisting the physician during exams
- Performing basic laboratory tests
- Instructing patients about medication and special diets
- Preparing and administering medications as directed by a physician
Summer Job
Production Worker, Sales & Engineering
Livonia, MI
03.2014 - 03.2015
- Run Monitor equipment to ensure that products are being assembled properly.
- Lubricate equipment.
- Unload, organize, and stock shipments.
- Report issues or problems with production to the immediate supervisor.
- Make sure that the workstation is clean and free of hazardous materials.
- Work efficiently and manage time effectively.
- Record data
- Clean production area
- Operate Power Saws, Metal Benders, and Metal Stampers.
Education
High School Diploma - General Studies
Redford Union High School
Redford Twp, MI01-2014
undefined
William D. Ford Career Technical Center
Westland, MIAssociates Degree - General Studies, Arts
Oakland Community College
Livonia, MI01-2018
Associates Degree - Criminal Justice
Southern New Hampshire University
Hooksett, NH12-2019
Bachelor's Degree - Psychology
Southern New Hampshire University
Hooksett, NH03-2021
Master of Arts - Counseling Psychology
Chaminade University
Honolulu, HI04-2028
Skills
- Active listening & empathetic communication
- Knowledge of mental health disorders (anxiety, depression)
- Rapport building & client-centered interaction
- Behavioral observation & clinical documentation
- Confidentiality & ethical practice (HIPAA-aware)
- Cultural sensitivity & trauma-informed care
- Strong organization & time management
- Team collaboration in healthcare settings
- Critical thinking & problem-solving
- Microsoft Office & Google Workspace
Certification
CPR First Aid Certified
Timeline
Administrative Assistant
Hawaii Residency Program - Psychiatry Department
01.2026 - Current
Substitute Teacher / Front Office Assistant
Department of Defense Education Activity
11.2023 - 11.2024
Screening Receptionist
Waymo
11.2021 - Current
Schofield Barracks Travel Leisure Services (LTS)
01.2019 - 06.2021
Administrative Assistant
Children of the King's Daughters
01.2016 - 01.2017
Medical Receptionist, Urgent Care of Novi / Livonia Urgent Care
06.2014 - 01.2016
Summer Job
Production Worker, Sales & Engineering
03.2014 - 03.2015
undefined
William D. Ford Career Technical Center
Associates Degree - General Studies, Arts
Oakland Community College
Associates Degree - Criminal Justice
Southern New Hampshire University
Bachelor's Degree - Psychology
Southern New Hampshire University
High School Diploma - General Studies
Redford Union High School
Master of Arts - Counseling Psychology
Chaminade University