Shyla Hill
Wichita Falls,TX
Summary
Detail-oriented individual with exceptional communication skills. Hardworking and passionate job seeker. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Proficient at addressing patient needs with compassionate care and attention to detail.
Overview
5
5
years of professional experience
Work History
Medication Technician/Resident Assistant
Brookdale Sikes Lake
04.2021 - Current
- Learning how to communicate and care for patients with all stages of Alzheimer’s and Dementia diseases.
- Working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Developing and maintaining effective working relationships with community healthcare services.
- Preparing medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Balancing the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Assisting in training new Resident Care Assistants and new Medication Technicians in best practices and facility protocols, promoting teamwork and continuity of care across staff members.
- Providing emotional support for patients and families during challenging times, fostering a positive healing environment.
- Utilizing supportive communication, empathy and active listening skills to encourage and develop positive relationships with patients and their families.
CNA
Advanced Rehab and Healthcare
10.2020 - 04.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Reported back any changes in residents’ physical and emotional conditions back to my nurse or administrator
CNA
Midwestern Healthcare Center
02.2020 - 10.2020
- Observed physical and emotional changes; reported residents’ conditions to nurses
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
Bachelor of Social Work -
Midwestern State University
Wichita Falls, TX12.2024
Skills
- Detailed-oriented
- Time Management
- Effective Communication
- Leadership
- Adaptability
- Desire to learn
- Dependable
- Reliable
Volunteer Experience
- Solaris Hospice, Wichita Falls, TX, Internship, Social work, 01/2024-Present
- Department of Child Protective Services, Wichita Falls, TX, Social Work, 01/2023 03/2023
- Hospice of Wichita Falls, Wichita Falls, TX, Social Work, 08/2022-12/2022
- Midwestern Healthcare Center, Wichita Falls, TX, Social Work, 03/2020-08/2020
- Advanced Rehab and Healthcare, Bowie, TX, Activities, 01/2019- 08/2019
Timeline
Medication Technician/Resident Assistant
Brookdale Sikes Lake
04.2021 - Current
CNA
Advanced Rehab and Healthcare
10.2020 - 04.2021
CNA
Midwestern Healthcare Center
02.2020 - 10.2020
Bachelor of Social Work -
Midwestern State University
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