Shyler Brown
Haslet,TX
Summary
Dynamic and client-focused professional with a proven track record at Dental Depot The Colony, enhancing dentist efficiency and patient satisfaction. Excelled in customer service and office organization, demonstrating exceptional verbal communication and appointment scheduling skills. Achieved notable improvements in client comfort and operational workflow, leveraging both interpersonal and administrative abilities for peak performance.
Overview
9
9
years of professional experience
Work History
Dental Assistant/Dental Receptionist
Dental Depot The Colony
04.2021 - Current
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
Private Nanny
Crossland Family
05.2015 - 05.2023
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, helped with homework, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Server
Marty B's
02.2019 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Buffalo Wild Wings
05.2018 - 08.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Selwyn
Denton05.2020
Skills
- Telephone and Email skills
- Customer Service
- Appointment Scheduling
- Verbal and written communication
- Scheduling appointments
- Office Organization
- Guest Relations
Timeline
Dental Assistant/Dental Receptionist
Dental Depot The Colony
04.2021 - Current
Server
Marty B's
02.2019 - 06.2022
Host
Buffalo Wild Wings
05.2018 - 08.2019
Private Nanny
Crossland Family
05.2015 - 05.2023
High School Diploma -
Selwyn
Similar Profiles
Montrice JohnsonMontrice Johnson
Front Desk Insurance Coordinator at Colony Square Dental AssociatesFront Desk Insurance Coordinator at Colony Square Dental Associates
Rhian CunninghamRhian Cunningham
Dental Hygienist at Dental Depot Of McKinneyDental Hygienist at Dental Depot Of McKinney
Coleston AkbarColeston Akbar
Dental Assistant Intern at Dental Depot AcademyDental Assistant Intern at Dental Depot Academy