Summary
Overview
Work History
Education
Skills
Activities
References
Certification
Languages
Affiliations
Accomplishments
References
Timeline
Generic

Shylia Becton

Memphis,TN

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Warehouse Packager

Amazon Fulfillment Center
Byhalia, MS
05.2024 - 12.2024
  • Picked and packed orders using pick sheets and RF scan guns for accuracy.
  • Adhered strictly to company policies regarding quality control processes related to warehousing activities.
  • Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
  • Utilized proper techniques for lifting, packing and handling heavy objects.
  • Created shipping labels with complete details in warehouse management system.
  • Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
  • Reported any discrepancies or damaged goods immediately upon discovery.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.

Shift Trainer

McDonald's Restaurant
Olive Branch, MS
04.2023 - 05.2024
  • Providing training to new employees
  • Assessing employee performance
  • Assisting with employee development
  • Participating in team meetings and trainings
  • Adhering to company policies and procedures
  • Performing other duties as assigned.

Fast Food Crew Member

McDonald's Restaurant
Olive Branch, MS
03.2022 - 05.2024
  • Processing transactions and accepted credit cards, debit cards and gift cards
  • Main customer and food preparation areas clean and well-organized
  • Finalizing side tasks by restocking condiments and cleaning refrigerators
  • Followed company safety standards for food quality and sanitation procedures
  • Completed opening, closing and shift change tasks by following company guidelines
  • Boosting customer satisfaction by quickly addressing and resolving complaints about food or service
  • Verified customer orders and communicated clearly to confirm each order
  • Quickly and efficiently processed payments and made accurate changes
  • Performing with teammates and openly invited coaching from management team
  • Prepared items according to written or verbal orders, working on several different orders
  • Promoting food items, beverages, and desserts to increase sales
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members
  • Operating grills, deep fryers, and griddles safely to avoid accidents or injury
  • Assisting management with monthly inventory control and weekly stock ordering
  • Promptly reporting complaints to supervisor for quick, efficient resolution.

Education

High School Diploma -

Southwind High School
Memphis, TN
05-2024

Skills

  • Organizational Skills
  • Basic Mathematics
  • Active Listening
  • Teamwork and Collaboration
  • Planning & Organizing
  • Time Management
  • Compliance Understanding
  • Guest Service
  • Flexible
  • Problem Resolution
  • Friendly, Positive Attitude
  • Customer Service
  • Delegating Work
  • Staff Education And Training
  • Relationship Building

Activities

Accepted in National Honor’s Society in Fall 2023, 3.6

References

Available Upon Request

Certification

  • Licensed Hair Braider
  • Certification CPR First AID AND AED

Languages

French
Elementary

Affiliations

  • Volunteered at the Kirby Retirement Home
  • Volunteered annually at St.Jude's
  • Competed in a Fantasy Hair Competition
  • Easter Egg Hunt for the SPED Department
  • Volunteered at the MEMFEAST

Accomplishments

  • Accomplished changing my limits
  • Enhance communication with the elderly and others
  • Connecting with others outside out of my comfort.
  • Won 3rd place in the hair competition with my 2 Partners

References

References available upon request.

Timeline

Warehouse Packager

Amazon Fulfillment Center
05.2024 - 12.2024

Shift Trainer

McDonald's Restaurant
04.2023 - 05.2024

Fast Food Crew Member

McDonald's Restaurant
03.2022 - 05.2024

High School Diploma -

Southwind High School

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Shylia Becton