Shylisle D. Wescott
Virginia Beach
Summary
Compassionate and motivated professional with a background in psychology, case management, and behavioral health services. Skilled in supporting individuals with disabilities and Health Record documentation. Seeking to contribute to the City of Virginia Beach’s Supportive Residential Services program by empowering individuals with serious mental health needs to achieve independence and community stability.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Teacher’s Aide (Part-Time)
A Child’s Dream Day Care
02.2025 - Current
- Provided individualized support for children with behavioral challenges, reinforcing skill-building and positive coping strategies.
- Collaborated on personalized learning plans, documenting developmental progress in alignment with care goals.
- Promoted non-violent discipline strategies and supportive interventions.
Network Data Specialist II
Amerigroup-WellPoint, Anthem, Elevance
01.2008 - Current
- Ensured compliance with Medicaid policies, advocating for families with special needs.
- Coordinated services and maintained accurate case documentation in Electronic Health Records.
- Supported internal teams with data tracking, billing accuracy, and member resource linkage.
Customer Service Representative
Health Net Federal Services
01.2006 - 01.2008
- Delivered crisis support and coordinated behavioral health services for military families.
- Assisted clients with referrals to housing, medical, and social service resources.
- Maintained meticulous records and processed authorizations in compliance with federal standards.
Education
Bachelor of Arts - Psychology
South University
Savannah, GA03.2025
Skills
- Effective communication
- Relationship building
- Positive attitude
- Proficient Microsoft
- Team Player
- Motivated and Eager to serve and help others
Certification
CPR certified
Timeline
Teacher’s Aide (Part-Time)
A Child’s Dream Day Care
02.2025 - Current
Network Data Specialist II
Amerigroup-WellPoint, Anthem, Elevance
01.2008 - Current
Customer Service Representative
Health Net Federal Services
01.2006 - 01.2008
Bachelor of Arts - Psychology
South University
Community Service
Youth Mentor & Fundraiser Organizer, Chesapeake, VA, 2018, Present, Mentored at-risk youth, reinforcing skill-building for independence and resilience., Organized community fundraisers and outreach programs, strengthening family and community ties.