Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shylyn Chipunza

Bulawayo

Summary

Dedicated kitchen professional with a proven track record at Harris Executive Hotels as a waitress and kitchen attendant excelling in dish sanitization and time management. Achieved a 15% reduction in turn around time while collaborating effectively with team members to enhance workflow. Committed to health and safety compliance, ensuring a clean and efficient kitchen environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Person

Bronze Plumbing And Hardware
07.2023 - Current
  • Assisted customers in selecting plumbing and hardware supplies to meet project needs.
  • Maintained knowledge of inventory and product specifications to provide accurate recommendations.
  • Processed sales transactions efficiently using point-of-sale systems.
  • Collaborated with team members to ensure optimal stock levels and product displays.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction.
  • Conducted regular inventory checks to identify discrepancies and minimize loss.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.

Kitchen Attendant

Harris Executive Lodges
12.2019 - 04.2020
  • Assisted in food preparation and maintaining cleanliness in kitchen areas.
  • Operated kitchen equipment, ensuring adherence to safety and hygiene standards.
  • Collaborated with chefs to restock and organize supplies for efficient service delivery.
  • Supported dishwashing and sanitation processes, contributing to overall kitchen efficiency.
  • Monitored inventory levels, notifying management of supply needs for uninterrupted operations.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Cleaned and organized kitchen stations to promote team efficiency.

Waitress

Haris Executive Lodges
04.2020 - 06.2023


  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed multiple tables efficiently in fast-paced environment, delivering timely food and beverage orders.
  • Trained new team members on menu knowledge, service standards, and operational procedures.
  • Maintained cleanliness and organization of dining area to meet health and safety regulations.
  • Resolved customer inquiries and complaints effectively, enhancing overall satisfaction levels.
  • Implemented process improvements that increased table turnover rates during peak hours.

Education

High School Diploma -

Mzilikazi High School
Bualwayo,Zimbabwe

Hotel Catering And Management Certificate -

Alison
Online School

Skills

  • Kitchen sanitization
  • Time Management
  • Waitressing
  • Team Collaboration
  • Inventory Management
  • Health and Safety Compliance
  • Waste Reduction Strategies
  • Equipment Maintenance
  • Customer Support in Kitchen

Certification

•Alison (2019)

Certificate in Hotel catering and Management

•3 ordinary level passes

Languages

English
Bilingual or Proficient (C2)
Xhosa
Intermediate (B1)

Timeline

Sales Person

Bronze Plumbing And Hardware
07.2023 - Current

Waitress

Haris Executive Lodges
04.2020 - 06.2023

Kitchen Attendant

Harris Executive Lodges
12.2019 - 04.2020

High School Diploma -

Mzilikazi High School

Hotel Catering And Management Certificate -

Alison

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