Shyna Gonzales
San Antonio,TX
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Food Pantry Volunteer
San Antonio Food Bank
San Antonio, TX
07.2025 - Current
- Assisted in sorting and distributing food items to community members in need.
- Collaborated with team members to maintain cleanliness and organization of pantry space.
- Engaged with clients to assess needs and provide appropriate food selections.
Office Manager
J & S Lawn Service
San Antonio, TX
07.2023 - 01.2024
- Managed daily office operations and maintained a well-organized work environment.
- Coordinated schedules, meetings, and events to optimize team productivity.
- Developed filing systems for efficient document management and retrieval.
Marketing Clerk
Yard Sergeant
San Antonio, TX
06.2020 - 06.2022
- Managed marketing materials distribution, ensuring timely delivery to support promotional campaigns.
- Assisted in executing digital marketing strategies across social media platforms, enhancing online presence.
- Conducted market research to identify trends, contributing to informed decision-making for campaigns.
Education
High School Diploma -
Memorial High School
San Antonio, TX06-2013
Skills
- Data entry accuracy
- Advertising strategy development
- Social media management
- Consistent reliability
- Food safety compliance
- First aid training
- Cultural awareness
- Customer service
- Critical thinking
- Proficient in computer applications
- Effective conflict resolution
- Sales support
Timeline
Food Pantry Volunteer
San Antonio Food Bank
07.2025 - Current
Office Manager
J & S Lawn Service
07.2023 - 01.2024
Marketing Clerk
Yard Sergeant
06.2020 - 06.2022
High School Diploma -
Memorial High School