Shyne’ Bridy-Beatty
Richmond,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Lead Teacher
A Little Peace Of Mind Daycare And Learning Center
Richmond, VA
2020.01 - 2024.08
- Maintained an open line of communication with administrators regarding curriculum implementation and program initiatives.
- Developed and implemented strategies to improve student learning outcomes.
- Organized field trips or extra-curricular activities for students under their supervision.
- Attended district meetings related to curriculum changes or initiatives.
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
Customer Service Representative
Teleperformance
Richmond, VA
2021.11 - 2024.12
- Implemented innovative methods for streamlining the customer service process.
- Provided accurate information about products and services to customers.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided exceptional customer service to ensure customer satisfaction.
Education
High School Diploma -
Huguenot High School
Richmond, VA2017-06
Skills
- Leadership
- Friendly, positive attitude
- Problem resolution
- Collaboration
- Multitasking
- Data entry
- Team building
- Recordkeeping
- Networking
- Research
- Verbal communication
Timeline
Customer Service Representative
Teleperformance
2021.11 - 2024.12
Lead Teacher
A Little Peace Of Mind Daycare And Learning Center
2020.01 - 2024.08
High School Diploma -
Huguenot High School