Shyne VanTassell
Fort Myers,FL
Summary
Accomplished Food and Beverage Manager with a proven track record at Fiddlesticks Country Club. I led teams to increase efficiency and resolve customer complaints, ensuring top-notch hospitality and service. Skilled in Employee Supervision, I motivate staff to peak performance. Extensive experience in all front of house operations, from scheduling to day to day operations. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
4
4
years of professional experience
Work History
Food and Beverage Manager
Fiddlesticks Country Club
05.2022 - Current
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Organized successful special events with attendees reaching over 500 members and guests.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
Bartender/Closing Manager
The Standard
04.2021 - 05.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Followed strict recipes and drink measurements to minimize product used.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Assisted with inventorying beverage stock and bar supplies.
Server
Dante's Italian Kitchen
01.2020 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Associate of Science - Early Childhood Education
Santa Fe College
Gainesville, FLSkills
- Food and Beverage Operations
- Sanitation Standards
- Food presentation
- Operations Oversight
- Front of House Management
- Employee Supervision
Timeline
Food and Beverage Manager
Fiddlesticks Country Club
05.2022 - Current
Bartender/Closing Manager
The Standard
04.2021 - 05.2022
Server
Dante's Italian Kitchen
01.2020 - 04.2021
Associate of Science - Early Childhood Education
Santa Fe College
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