Shynee Kumar, Pharm.D.,RPH
Hicksville,NY
Summary
Energetic Pharmacy Intern interested in promoting positive patient experiences through dedication, quality assurance and clinical support. Desiring job in the pharmacy industry field. Dedicated Pharmacy Intern with training in compounding and mixing medications. Knowledgeable in dispensing protocols, inventory management and regulatory restrictions.
Overview
3
3
years of professional experience
Work History
Pharmacy Intern
CVS Pharmacy
Miller Place, NY
09.2021 - Current
- Counseled patients on new medications and OTC products.
- Assisted pharmacist in final review of filled prescriptions.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
- Used pharmacy software to enter prescription and insurance information.
- Interacted with healthcare professionals to support timely and proper processing of prescriptions.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Provided friendly customer service at drop-off and pick-up counters.
- Contacted insurance companies to resolve claims issues.
- Addressed customer questions regarding refills, insurance EOBs and status prescriptions filling.
- Communicated closely with patients, ensuring medical information was kept private.
- Discussed medical histories with patients to provide most effective medical advice.
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Updated patient profiles and prescriptions with strong focus on accuracy.
- Delivered training on medical device use and storage to enhance support for different groups of patients.
- Worked as part of team of 3 pharmacy interns.
- Compounded and prepared intravenous products.
- Cleaned and disinfected counting trays after preparing medications.
- Educated Type 2 diabetes patients on medication therapy, proper nutrition and fitness.
- Performed blood pressure and blood glucose tests on patients.
- Compared prescription details against safety standards and insurance requirements to support patients.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Followed department policies, procedures and best practices for pharmacy operations.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Pharmacy Intern
Walgreens
West Hartford, CT
11.2018 - 03.2020
- Counseled patients on new medications and OTC products.
- Assisted pharmacist in final review of filled prescriptions.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
- Used pharmacy software to enter prescription and insurance information.
- Interacted with healthcare professionals to support timely and proper processing of prescriptions.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Provided friendly customer service at drop-off and pick-up counters.
- Contacted insurance companies to resolve claims issues.
- Addressed customer questions regarding refills, insurance EOBs and status prescriptions filling.
- Communicated closely with patients, ensuring medical information was kept private.
- Discussed medical histories with patients to provide most effective medical advice.
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
- Compared prescription details against safety standards and insurance requirements to support patients.
- Followed department policies, procedures and best practices for pharmacy operations.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Updated patient profiles and prescriptions with strong focus on accuracy.
- Educated Type 2 diabetes patients on medication therapy, proper nutrition and fitness.
- Delivered training on medical device use and storage to enhance support for different groups of patients.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Worked as part of team of 4 pharmacy interns.
- Performed blood pressure and blood glucose tests on patients.
- Cleaned and disinfected counting trays after preparing medications.
- Compounded and prepared intravenous products.
Pharmacy Technician
Walgreens
Farmingdale, NY
01.2017 - 03.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured, and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Reviewed and verified customer information and insurance provider information.
- Counted, measured and compounded medications following standard procedures.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Restocked automated medication dispensing equipment.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current information such as medications and insurance details.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Processed over 500 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Prepared bills for insurance companies and submitted required paperwork.
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Supervised 7-8 pharmacy technicians and coordinated day-to-day assignments.
- Liaised with other pharmacies to eliminate issues related to product expiration.
Education
Ph.D. - Pharmacy
University of St Josephs
Hartford, CT05.2021
Bachelor of Science - Health Sciences
Long Island University Brooklyn
Brooklyn, NY05.2017
Skills
- Controlled Substance Management
- Labeling Procedures
- Identifying Medication Reactions
- Specialized Pharmacy Services
- Side Effect and Usage Education
- Detail-Oriented
- Monitoring and Modifying Medications
- Dispensing Medications
- Advising and Educating Patients
- Pharmaceutical Supply Ordering
- Time Management
- Verbal and Written Communication
- Pharmaceutical Compounding
- Problem Solving
- Relationship Building
- Customer Service
- Maintaining Patient Records
- Prescription Review and Dosage
- Quality Control
- Disease Knowledge
- Current State Pharmacy Intern license
- Drug Efficacy
- Insurance Claim Processing Software
- Insurance Coverage Verification
- OTC Recommendations
- Drug Utilization Reviews (DUR)
- Data Entry
- Organized and Detail-Oriented
- Drug Inventory Control
- Microsoft Office
- Critical Thinking
- Collaboration and Teamwork
- Blood Pressure Measurement
- HIPAA Compliance
- Pharmaceutical Calculations
- Insurance Coverage Verification
- OTC Recommendations
- Drug Utilization Reviews (DUR)
- Data Entry
- Organized and Detail-Oriented
- Drug Inventory Control
- Microsoft Office
- Critical Thinking
- Collaboration and Teamwork
- Blood Pressure Measurement
- HIPAA Compliance
- Pharmaceutical Calculations
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Pharmacy Intern
CVS Pharmacy
09.2021 - Current
Pharmacy Intern
Walgreens
11.2018 - 03.2020
Pharmacy Technician
Walgreens
01.2017 - 03.2018
Ph.D. - Pharmacy
University of St Josephs
Bachelor of Science - Health Sciences
Long Island University Brooklyn