Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shyneicea Durden

Spring

Summary

Dedicated healthcare professional with a proven track record at HCA Healthcare: Methodist Hospital, excelling in patient care and medical aid. Demonstrates exceptional multitasking and reliability, enhancing patient well-being and safety. Achieved significant improvements in patient health monitoring through advanced analytical skills and confidentiality.

Overview

6
6
years of professional experience

Work History

Special Needs Bus Aide

Klein ISD
09.2024 - Current
  • Supervised students and maintained discipline on bus to reduce driver distraction.
  • Liaised with bus driver to conduct emergency evacuation drills.
  • Lifted and moved students to optimize comfort.
  • Informed parents of student behavioral changes to formulate guidelines and solutions.
  • Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
  • Operated lift and secured wheelchair to maximize student safety and stability.

Personal Care Assistant

Silver Springs Home Healthcare
05.2024 - Current
  • Monitored vital signs, such as blood pressure and heart rate, to track patient health status.
  • Operated patient lifting devices to safely transfer individuals with mobility challenges.
  • Employed automated medication dispensers to ensure accurate and timely administration of prescribed drugs.
  • Provided emotional support and companionship to enhance patient well-being and reduce feelings of isolation.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.

Customer Care Specialist

Alorica
11.2020 - 09.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Verified accuracy of customer account information and updated when necessary.
  • Took ownership of customers issues to follow problems through to resolution.
  • Improved team performance by sharing knowledge and best practices with colleagues in regular training sessions.

Med Tech

HCA Healthcare: Methodist Hospital
05.2019 - 11.2022
  • Implemented sterile techniques to prevent contamination in sample collection.
  • Operated blood analyzers to determine patients' health statuses.
  • Prepared laboratory samples for analysis and testing.
  • Managed patient records using electronic health record software to ensure accurate data tracking.

Education

High School Diploma -

Klein Forest
Klein,Tx
05.2017

Skills

  • Confidentiality and privacy
  • Safety awareness
  • Personal care
  • Disability awareness
  • Medical aid
  • Autism support
  • Multitasking
  • Reliability

Timeline

Special Needs Bus Aide

Klein ISD
09.2024 - Current

Personal Care Assistant

Silver Springs Home Healthcare
05.2024 - Current

Customer Care Specialist

Alorica
11.2020 - 09.2022

Med Tech

HCA Healthcare: Methodist Hospital
05.2019 - 11.2022

High School Diploma -

Klein Forest

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Shyneicea Durden