Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Commerical Driver License
Timeline
Generic
Shynesse Fisher

Shynesse Fisher

Philadelphia,PA

Summary

Current career goals are to be professionally associated with an organization to utilize experience more meaningfully and work towards achieving the goals of the company. I'm a dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. I'm skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Bus Driver, Maintenance Custodial Driver

SEPTA
Philadelphia, PA
02.2017 - Current
  • Transport passengers to authorized bus stops following designated routes.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
  • Worked different route every day based on changing passenger locations and destinations.
  • Physically assist certain passengers on and off bus.
  • Contacted dispatchers and company mechanics to report vehicle issues and other problems.
  • Performed regular bus inspections and checked brakes, steering and windshield wipers.

Bus Driver, Teachers Aid

Fairytale Academy
Upper Darby, PA
10.2015 - 01.2017
  • Transports over 40 students to and from school, following preplanned route according to definite time schedules.
  • Regulates heating equipment and ventilation of bus for comfort of passengers
  • Drives bus carefully and in compliance with traffic regulations.
  • Assumes responsibility safety of school children in loading, unloading and transporting them to and from school.
  • Maintained PA driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Assist teachers inside classrooms with learning activities, bathroom runs, lunches and also cleaning for over 100 students in total.

Security Officer

Allied Barton
PHILADELPHIA, PA
01.2011 - 01.2017
  • Monitoring Closed Circuit Television to ensure rules and safety, documenting building activity, patrolling perimeter of building, enforcing all rules and safety procedures.
  • Mailroom clerk sorting and distributing packages.
  • Answering and directing phone calls.
  • Conducting fire Alarm safety test.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Reported suspicious activities and persons to law enforcement.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.

Security Officer

Securitas Security Services USA
PHILADELPHIA, United States
01.2010 - 01.2011
  • Monitoring Closed Circuit Television to ensure safety to contractors property and employees .
  • Controlling and monitoring OTIS elevators throughout building through EMS paranormal software, to make certain that things are running properly.
  • Carry Out Patrol Tours on outside perimeter of GSK Building to guarantee safety and no obstructions or loitering.
  • Documenting building daily activities on daily log, Observing Edward System Technology Fire Panel, Grinnell Water Loop alarm panel, and Gamewell Fire alarm Strobe panel to ensure everything is working properly daily.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.

Guest Relations Agent

The Philadelphia Zoo
Philadelphia, PA
01.2009 - 01.2010
  • Greet thousands of Visitors and members upon arrival, provide guest information, directions and park information.
  • Handling customers cash and credit transactions upon buying admissions tickets, yearly memberships and attractions tickets.
  • Operating attractions including Carousel, Swan Boats and PZ Express Train.
  • Answered multi-line telephone system to aid guests, direct callers and take messages.
  • Engaged guests through upbeat conversation and personalized service.

Education

Associate of Science - Health Sciences

Community College of Philadelphia
Philadelphia, PA
01.2023

Skills

  • Emergency Response Coordination
  • Accident Reports
  • Bus Cleaning
  • Routine Vehicle Maintenance
  • Federal and State Driving Regulations
  • Commercial Drivers License (CDL)
  • Dependable and Trustworthy
  • Time Management
  • Active Listening
  • Two-Way Radio Operation
  • Critical Thinking
  • Customer Satisfaction

Accomplishments

  • Supervised team of 4 staff members in trainings.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

Commercial Driver License Class B with Passenger endorsements T.W.I.C (Transportation Workers Identification Credentials) (2014- 2019) CPR Certified (2017-2019)

Commerical Driver License

I have my Class B Drivers license with Passenger Endorsement.

Timeline

Bus Driver, Maintenance Custodial Driver

SEPTA
02.2017 - Current

Bus Driver, Teachers Aid

Fairytale Academy
10.2015 - 01.2017

Security Officer

Allied Barton
01.2011 - 01.2017

Security Officer

Securitas Security Services USA
01.2010 - 01.2011

Guest Relations Agent

The Philadelphia Zoo
01.2009 - 01.2010

Associate of Science - Health Sciences

Community College of Philadelphia

Similar Profiles

CREATE PROFILE
Shynesse Fisher