Shyonia Bryant
Phoenix,AZ
Summary
As an established business owner, I bring a track record of successful entrepreneurship, excellent team leadership, and management skills. With over 5 years of experience in running and growing a profitable business, coupled with a Master's degree in Business Administration and Criminal Justice education, I can conceptualize, launch, and manage projects successfully and thrive in dynamic environments where my adaptability and strategic thinking shine.
Overview
12
12
years of professional experience
Work History
Food Truck Co-Owner
Smoke Somethin' BBQ
03.2019 - Current
- Established foundational processes for business operations.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
Administrator
We Care Homes
06.2019 - 01.2020
- Trained and completed quality control for 18 Case Aides and 40 clients, providing education, training, and resources raising the team's overall competency and quality of care.
- Developed employee training material and incentive programs to create a proactive working environment and efficient workflow processes.
- Handled sensitive information discreetly, maintaining personnel records and updated internal databases to support document management.
- Improved employee productivity with effective time management strategies for daily tasks.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Disclosure Coordinator
Movement Mortgage
05.2015 - 06.2019
- Entered data, generated reports, and produced tracking documents.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Coordinated area managers, market leaders, and cross-functional teams to manage special projects and achieve on-time and under-budget delivery.
- Investigated confidential and sensitive documents to verify income, credit reports, employment histories, property appraisals/insurance, and other information with 100% adherence to company document policies.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Ensure compliance with all federal and state regulations related to loan disclosures.
Lock Desk Assistant
Stonegate Mortgage
01.2013 - 05.2015
- Process residential loan locks and extension requests, as well as other rate lock-related changes in accordance with company policy.
- Monitored the correspondent pipeline daily and produced correspondent purchase advice, improving file management accuracy.
- Performed second review of lock confirmations prior to release, insuring accuracy.
- Acted as the Disclosure Desk Specialist, the primary liaison at the retail disclosure desk for auditing, verifying and ensuring that mortgage loan disclosures were accurate and within compliance for company and federal guidelines.
- Served as a Set-Up Processor in conjunction with the retail disclosure desk by auditing, verifying and ensuring that mortgage loan disclosures were accurate and complied with federal regulations.
Education
MBA - Business Administration And Management
Grand Canyon University
Phoenix, AZ10-2017
Master of Science - Criminal Justice
Arizona State University
Tempe, AZ05-2012
Skills
- Small Business Operations
- Operations Management
- Project Management
- Records Management
- Policy and Procedure Implementation
- Recruiting and training
- Customer Relations
- Team Leadership
Recognition
- Food Truck of the Year 2024
- People’s Choice Award Best BBQ 2024
Timeline
Administrator
We Care Homes
06.2019 - 01.2020
Food Truck Co-Owner
Smoke Somethin' BBQ
03.2019 - Current
Disclosure Coordinator
Movement Mortgage
05.2015 - 06.2019
Lock Desk Assistant
Stonegate Mortgage
01.2013 - 05.2015
MBA - Business Administration And Management
Grand Canyon University
Master of Science - Criminal Justice
Arizona State University
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