Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shyonna Thompson

Allegan

Summary

Dedicated caregiver with experience at Beacon Specialized Living, adept at enhancing client well-being through compassionate support and effective communication. Proven ability to engage clients in meaningful activities while managing stress and adapting to their needs. Skilled in problem-solving and maintaining a flexible schedule to ensure optimal care and satisfaction and great well mannered customer service.

Overview

1
1
year of professional experience

Work History

Caregiver

Beacon Specialized Living
12.2025 - 02.2026
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Concessionist and Ticketer

Regent Theatre
10.2024 - 06.2025
  • Maintained cleanliness of concession area, box office, lobbies, auditoriums, and restrooms.
  • Maintained quality safe handling procedures for concessions purchased.
  • Tabulated food and beverage orders quickly so guests avoided delays in seating.
  • Provided engaging, hospitable service to guests in theater.
  • Completed transactions with operation of point of sale terminals.
  • Enhanced transactions with thoughtful suggestions and upselling opportunities of loyalty cards and concession items to impact revenue.
  • Communicated stand offerings and answered guest questions regarding orders.
  • Consistently provided friendly service to promote better customer engagement.

Education

High School Diploma -

Allegan Highschool
Allegan, MI

Skills

  • Community activities
  • Cultural sensitivity
  • Adaptability and flexibility
  • Problem-solving
  • Social interaction
  • Stress management
  • Flexible schedule
  • Heavy lifting

Timeline

Caregiver

Beacon Specialized Living
12.2025 - 02.2026

Concessionist and Ticketer

Regent Theatre
10.2024 - 06.2025

High School Diploma -

Allegan Highschool
Shyonna Thompson