Summary
Overview
Work History
Education
Skills
Content Creating
Timeline
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Shyra Bishop

Leeds,AL

Summary

Proven leader and efficient communicator, adept at enhancing customer experiences and driving sales, as demonstrated at Select Shades. Excelled in teamwork and collaboration, significantly contributing to market expansion and sales targets. Mastered social media marketing, elevating brand presence and customer engagement. Upheld cleanliness and sanitation standards, ensuring top-notch service and operational excellence. Internet-savvy with in-depth knowledge and understanding of Facebook, Twitter, Instagram, TikTok and YouTube with proven commitment to producing results. Increases brand perception through building and maintaining best-in-class influencer strategies and programming. Connects with consumers worldwide to drive positive brand perception and lead purchases. Experienced with content creation and audience engagement on various social media platforms. Utilizes strategic planning and data analysis to optimize campaign performance. Track record of fostering brand loyalty and driving online growth through targeted content strategies. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Marketing position. Ready to help team achieve company goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Cocktail Bartender

Little Betty Steak Bar
01.2024 - Current
  • Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
  • Trained new staff members on proper pouring techniques, cocktail recipes, and customer service best practices, ensuring consistency in quality across the team.
  • Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
  • Collaborated with other bartenders to create a cohesive team environment and streamline operations for peak hours.
  • Contributed to an inviting atmosphere by engaging with patrons in conversation while expertly mixing their desired beverages.
  • Implemented successful upselling techniques to increase overall revenue for the establishment.
  • Increased customer satisfaction by crafting visually appealing and delicious cocktails.
  • Elevated guest experience with personalized cocktail recommendations based on their preferences.
  • Provided exceptional customer service by quickly addressing any concerns or issues that arose during shifts.
  • Reduced wait times for guests by efficiently managing the queue and expediting orders in a timely manner.
  • Boosted sales of specialty drinks through engaging product demonstrations and tastings.
  • Developed innovative drink recipes to keep the menu fresh and up-to-date with current trends.
  • Grew returning clientele base through building relationships with regular customers, remembering personal preferences and favorite drinks.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Helped management plan and serve bar menu exceeding customer expectations.

Lab Assistant

Labworks
09.2021 - 02.2024
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Ensured accurate test results with proper use of lab equipment and adherence to protocols.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Worked closely with lab staff on special projects.
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
  • Boosted company reputation through exceptional navigation skills and knowledge of local attractions.
  • Assisted marketing department in various projects, promotions and events.

Lead Bartender

SAWS
02.2021 - 01.2024
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Helped Market upcoming events, drinks, and private events, and catering.
  • Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.

Sales Representative Team Leader

Select Shades
03.2021 - 06.2021
  • Established a positive work environment through clear communication, encouragement, and recognition of achievements.
  • Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
  • Expanded market reach by identifying untapped segments and developing targeted campaigns to attract new customers.
  • Conducted regular market research to stay ahead of industry trends and adjust strategies accordingly.
  • Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
  • Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
  • Built relationships with customers and community to promote long term business growth.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Achieved or exceeded company-defined sales quotas.
  • Contributed to team objectives in fast-paced environment.
  • Set and achieved company defined sales goals.
  • Informed customers of promotions to increase sales productivity and volume.

Education

High School Diploma -

Vincent High School, Vincent, AL
Vincent, AL
05.2018

Skills

  • Speed and Efficiency
  • Patience and Empathy
  • Cleanliness and sanitation
  • Cash Handling
  • Sales Planning
  • POS System Operation
  • Upselling strategies
  • Salesmanship
  • Teamwork and Collaboration
  • Content Marketing
  • Video Marketing Techniques
  • Marketing and Social Media
  • Social Media Strategy
  • Social Media Posting
  • Social Media Marketing Abilities
  • Social media selling
  • Social Media Platforms

Content Creating

My Social Media presence has grown based off of Personality, keeping up with trends, promotion of products, and personal business growth through Facebook, Instagram, and Tik-Tok. I have created a platform of my own to boost my followings by targeting specific audiences by using Social Media. For example, my businesses include : Hair, Beauty, Clothing and Product Sales, and Personal Training. Based on the skills I have learned with previous employment, I am able to uphold my Social Media Presence.

Timeline

Cocktail Bartender

Little Betty Steak Bar
01.2024 - Current

Lab Assistant

Labworks
09.2021 - 02.2024

Sales Representative Team Leader

Select Shades
03.2021 - 06.2021

Lead Bartender

SAWS
02.2021 - 01.2024

High School Diploma -

Vincent High School, Vincent, AL
Shyra Bishop