SHYREE NELSON
Washington,DC
Summary
Seeking a challenging position where I can utilize my customer service skills, strong organizational abilities, attention to detail, and ability to thrive in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Office Manager (Team Leader)
Ocean Body Balm, LLC
Upper Marlboro, MD
01.2021 - Current
- Assisted with product development and quality assurance for all-natural beauty products.
- Managed customer inquiries and ensured timely responses to enhance satisfaction.
- Collaborated with the marketing team to promote new product launches.
- Oversaw inventory management and streamlined operational processes.
Driver Helper
UPS
Laurel, MD
11.2020 - 01.2021
- Assisted drivers with organizing and delivering packages.
- Delivered packages door-to-door in a timely manner.
- Maintained professional customer service during interactions with residents.
Housekeeper
Hilton Garden Inn
Arlington, VA
01.2019 - 05.2019
- Cleaned guest rooms and common areas to maintain high standards.
- Washed, dried, and folded laundry for assigned rooms.
- Restocked supply room regularly.
Concession Stand Worker
Hospitality
Washington, DC
06.2018 - 02.2019
- Managed cash register during events while providing excellent customer service.
- Fulfilled customer food and beverage orders promptly and courteously.
- Maintained a clean and organized concession stand workspace.
Receptionist
The Education Trust
Washington, DC
12.2016 - 09.2017
- Demonstrated professionalism when answering telephones and greeting visitors.
- Provided comprehensive administrative support, including preparation of meeting materials and submission of department timesheets.
- Distributed mail to staff members efficiently.
Education
Diploma -
Suitland High School
Forestville, MD06.2013
Skills
- Excellent telephone and customer service skills
- Motivated team player
- Strong communication skills
- Exceptional problem-solving abilities
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager (Team Leader)
Ocean Body Balm, LLC
01.2021 - Current
Driver Helper
UPS
11.2020 - 01.2021
Housekeeper
Hilton Garden Inn
01.2019 - 05.2019
Concession Stand Worker
Hospitality
06.2018 - 02.2019
Receptionist
The Education Trust
12.2016 - 09.2017
Diploma -
Suitland High School