Shyteria Jimerson
Waco,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Owner/LMT/Manager
Anointed Hands Therapeutic Massage
Waco, Texas
06.2017 - Current
- Managed daily operations of business, including hiring and training staff.
- Created marketing campaigns to attract new customers.
- Maintained relationships with existing clients by providing superior customer service.
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Maintained a clean and organized work environment while adhering to safety protocols.
Dispatcher
J Family Tree Trucking
Desoto, Texas
04.2014 - 06.2017
- Updated records of driver locations, delays, and cancellations.
- Assigned drivers to appropriate routes based on customer needs.
- Scheduled loads according to priority and available equipment.
Claims Processor
NTA Life
Addison, TX
02.2013 - 03.2014
- Analyzed and evaluated claim forms, medical reports, bills, and other documents to ensure accuracy of data.
- Documented decisions on each claim based on research findings and applicable benefit plans.
- Assisted new policyholders with processing claims.
- Signed payment approvals accepted claims.
Commercial Customer Service Representative
Citibank
Irving, TX
06.2011 - 01.2013
- Answered customer inquiries via telephone, email and in-person.
- Provided product information to customers to assist them with their purchase decisions.
- Resolved customer complaints in an efficient and timely manner.
Education
Certification/License -
Hands On Therapy School of Massage
07.2015
Diploma -
Marlin High School
05.2007
Skills
- Organizational and Time Management
- Computer/Technological Skills
- Great Communication (phone, email, in-person)
- Customers Service (7 Years)
- Team Player
- Relationship Building
Certification
- Texas Notary Public/Signing Agent, #134658896, 11/01/23-PRESENT
- Massage Therapist, MT122858, 07/01/15-PRESENT
- Massage Therapy Instructor, MI4207, 02/01/22-PRESENT
Languages
English
References
References available upon request.
Timeline
Owner/LMT/Manager
Anointed Hands Therapeutic Massage
06.2017 - Current
Dispatcher
J Family Tree Trucking
04.2014 - 06.2017
Claims Processor
NTA Life
02.2013 - 03.2014
Commercial Customer Service Representative
Citibank
06.2011 - 01.2013
Certification/License -
Hands On Therapy School of Massage
Diploma -
Marlin High School
- Texas Notary Public/Signing Agent, #134658896, 11/01/23-PRESENT
- Massage Therapist, MT122858, 07/01/15-PRESENT
- Massage Therapy Instructor, MI4207, 02/01/22-PRESENT
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