Shyteria Miller
Detroit,MI
Summary
Results-driven professional with expertise in patient care, team leadership, and operational management. Known for building strong relationships, training staff, and implementing effective processes to improve service delivery and team performance.
Overview
12
12
years of professional experience
Work History
Home health aide
Arc of Macomb
01.2026 - 05.2026
- Assisted clients with daily living activities and personal hygiene needs.
- Supported clients in daily living activities to enhance independence and quality of life.
- Monitored client health and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
Packer- Seasonal
UPS Madison Heights
Madison Heights, Mi
11.2025 - 01.2026
- Packed orders and placed boxes on a line for sorting and labeling before shipping
- Picked orders from various warehouse locations and loaded onto pallets for efficient shipping
- Scanned and printed labels, adhered to safe operating procedures, and maintained productivity in fast-paced, deadline-driven environment
Crew member / customer service
White castle
12.2024 - 11.2025
- Received and recorded customer orders at point of sale, operated cash register, accepted payments, and made accurate change
- Prepared food items and served customers to ensure timely and satisfactory dining experiences
- Maintained accurate cash drawer and organized workstation to support efficient service and guest satisfaction
- Worked in a fast-paced team environment and communicated effectively with managers and coworkers
General Manager
Taco Bell
03.2014 - 10.2024
- Oversaw daily operations, ensuring compliance with company policies.
- Supervised team members, by delegating tasks to enhance overall team output.
- Hired and trained new employees, fostering a skilled workforce.
- Created schedules and maintained accurate department records to streamline operations.
- Managed inbound and outbound calls to enhance customer service.
- Processed payroll and prepared bank deposits efficiently.
- Monitored inventory levels to ensure adequate supplies.
- Built strong relationships with employees, fostering a culture of motivation and goal achievement.
Education
associate's degree - HealthCare Management
Ultimate Medical Academy
Tampa, FL10-2026
High school diploma - general studies
Truman High School
Taylor, MI01-2011
Skills
- Patient care
- Compassionate client care
- Client advocacy
- Team collaboration
- Customer service
- Time management
- Problem resolution
- Training and development
- Leadership
- Team management
- Conflict resolution
- Team leadership
Personal Information
Title: Management job
Timeline
Home health aide
Arc of Macomb
01.2026 - 05.2026
Packer- Seasonal
UPS Madison Heights
11.2025 - 01.2026
Crew member / customer service
White castle
12.2024 - 11.2025
General Manager
Taco Bell
03.2014 - 10.2024
associate's degree - HealthCare Management
Ultimate Medical Academy
High school diploma - general studies
Truman High School