Jakari Clayton
Sebring,FL
Summary
Proven Assistant Manager at Valvoline Instant Oil, adept in staff supervision and customer relations, significantly improved customer satisfaction. Leveraged auto mechanic knowledge and decision-making skills to enhance operational efficiency. Excelled in money handling, reducing discrepancies, and fostering a team-oriented environment. Achieved notable inventory accuracy and service quality, showcasing a commitment to excellence and a results-driven approach.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Valvoline Instant Oil
07.2022 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Shelf Stocker
Walmart
10.2019 - 07.2022
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Demonstrated adaptability by switching between various departments as needed, ensuring all areas remained fully stocked.
- Ensured accurate pricing by routinely updating shelf tags and promotional materials.
- Participated in inventory audits, contributing to accurate stock counts and minimizing discrepancies.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Education
High School Diploma -
Sebring High School
Sebring, FL05.2020
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Customer Service
- Decision-Making
- Work Planning and Prioritization
- Professional and Courteous
- Good Judgment
- Documentation And Reporting
- Interpersonal Relations
- Auto Mechanic
Timeline
Assistant Manager
Valvoline Instant Oil
07.2022 - 02.2024
Shelf Stocker
Walmart
10.2019 - 07.2022
High School Diploma -
Sebring High School