Sia Rogers
Orchard Park,NY
Summary
Client-focused, well-rounded Sales and Marketing Professional meets and exceeds goals, increases revenue and develops strong effective relationships & partnerships with customers and C-level clients. Coordinated with six- member team to successfully launch products. Deliver high-impact sales presentations, sales reports and business plans to achieve company goals. Directed large territory with over 200 clients and 5 products to upsell. Meets 98% of quality assurance quota.
Overview
18
18
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
Work History
Quality Assurance Analyst
Bank of America
10.2023 - Current
- Perform 50-70 Quality assurance checks per day to garnish debtor bank accounts for the states of California, Florida and Oregon
- Confirm processor meets standard operating procedures, per state guidelines for bank garnishments and debtor complaints
Campaign Administrator Part Time Evening
April Baskin for New York State Senate and County
01.2023 - Current
- Co-plan, co-organize political campaign for 656,000 registered voter district for NYS Senate run
- Co-manage and negotiate with vendors and partnerships for large scale events, large donor fundraisers, parades and special events
- Co-led door to door petitioning efforts for 6 weeks
- Manage budget and expenses for campaign with Treasurer
- Co-manage volunteer activity
- Attend political events with elected official
- ·Create endorsement letters to unions
Marketing Intern Bridge Program Part Time Evening
The Road Less Traveled Theatre Productions
01.2024 - 05.2024
- Created, developed and delivered marketing campaigns within tight deadlines to promote a theater production using Canva & Mailchimp
- Supported the Marketing Manager in day-to-day marketing activities: sourcing contact information, proof reading and creating materials with
Officer, Document Administrator
Bank of America
03.2022 - 10.2023
- Processed highly complex 50 Certified Transcripts and Guaranty Loans per day (Credit/Lending)
- Researched 100-200 transactions per week
Financial Associate
Bank of America
01.2020 - 03.2022
- Held roles in PPP Loan Review, Client Outreach, Post- Funding Recalculation in Origination, Remediation and Forgiveness
- Executed Inbound and Outbound calls to Small Business clients
- Evaluated, reviewed & processed 10-20 loan applications utilizing Sharepoint, Integrated Credit Decision Platform, PEGA, Salesforce
Business Control Specialist
Bank of America
11.2019 - 02.2022
- Monitored and evaluated 20 representative calls daily and 60-120 client emails per week, increasing agent compliance
- Identified user online banking account Globally Unique Identifiers (GUIDs), improving customer satisfaction
- Selected to join two teams on special projects to deliver analytical support & reduce internal control discrepancies
- Awarded Acting Responsibly & Proactively 2 times
Account Manager
Amazing Homecare
10.2018 - 11.2019
- Processed & enrolled patients in Consumer Directed Medicaid Program, enrolling on average 7-9 patients per month, increasing revenue by 40%
- Garnered 3-7 referrals per week, increasing company’s visibility by 25% with comprehensive forward-thinking business plan
- Partnered with medical networks,to physicians, hospitals in healthcare sales, growing partnerships by 50%
Artist Manager, Part Time Evening
Artist Management
01.2018 - 01.2019
- Represented & scouted new talent prospects to create diverse client portfolio via social media/websites
- Created revenue-generating opportunities for emerging artists
Senior Account Manager
Clinical Support Services
10.2016 - 09.2018
- Executed reporting, strategic planning, analytics and sales opportunities to a national healthcare plan client base, serving as subject matter expert in Medication Therapy Management (MTM)
- Managed product life-cycle of the platform
- Guaranteed healthcare plans achieved productivity goals by 100%
- Excelled as client liaison to 6 top national healthcare plans with full understanding of client business needs and challenges, increasing client satisfaction to 95%
- Presented clients with up-selling opportunities, generating $100,000 within 1st 6 months
- Managed top $1.2 million client
- Acquired 3 upselling opportunities in 2018, accounting for $800,000 in revenue.
VP A&R Part Time Evening
Wealth Nation
01.2017 - 01.2018
- Managed and trained a team of 6 Jr and Sr A&R reps on the sales process to generate sales and new artists to the company (probing, interviewing, uncovering artist needs & closing)
- First client recruited to the company was a Grammy Award winning artist within 4 weeks of joining
- Recruited industry partners and contacted them for cross-promotions and partnerships
- Team monthly average based on service packages $3000-$4,000; Team monthly new artists average 3-5
Admissions Corporate and Student Recruiter
Greenwood and Hall
01.2013 - 03.2014
- Established new connections with corporate partners, increasing corporate accounts by 60% utilizing negotiation skills
- Finalized partnership agreements with top level organizations
- Created, coordinated and implemented student recruitment/yield events, increasing inquiries and yield rates by 25%
- Qualified & Interviewed prospective student leads in the college’s School of Adult and Graduate Education pipeline, increasing enrollment by 30%
Pharmaceutical Sales Consultant/ Hospital Specialty Rep
Novartis Pharmaceuticals Corp
08.2006 - 07.2012
- Applied consultative selling, consistently exceeded quarterly & district sales goals, maintaining highest market share in district & region with lead product: Ranked 1st and 2nd regionally, ranked 10th nationally
- Mastered targeted key accounts with hospitals, medical centers and pharmacies to increase market share by 30%
- Analyzed managed care, data reports and market research to find incremental opportunities and innovative methods to grow market share in the areas of schizophrenia, hypertension, ADHD & Alzheimer’s disease with a demonstrated ability to direct in close for new accounts/prescriptions
- Maintained, tracked and reported budget of approximately $20,000 per quarter for marketing events, client conferences and seminars.
Education
MBA -
University of Phoenix
01.2022 - 08.2024
Music Industry Essentials -
NYU Clive Davis Institute of Recorded Music
11.2023 - 11.2024
Business Certificate -
Bank of America Institute For Women’s Entrepreneurship At Cornell University
01.2022 - 06.2022
Master’s Degree: Integrated Marketing Communications -
St. Bonaventure University
01.2011 - 01.2012
Master’s Degree IMC Internship -
Francis E. Kelley Program Oxford University
06.2012 - 07.2012
Bachelor of Arts - Communications
University of Pittsburgh
08.1999 - 05.2003
Bachelor of Arts -
Semester At Sea
01.2003 - 05.2003
Skills
Business Development & Sales
Corporate Partnerships & Collaborations
Research
Relationship Cultivation
Product Lifecyle Management
Client Management
Quality Assurance
Event Planning
Certification
Licensed New York State Notary Public Agent, 2022
Affiliations
- Mentee, Bank of America NY BPG Mentor/ Mentee Program (03/2024- Present)
- Board Member, Olmsted Parks Conservatory Board, Appointed by Erie County Legislature (06/2023- Present)
- Board Member, Ibero Business Center (06/2023- Present)
- Member, The National Society of Leadership and Success (2023-Present)
- Campaign Coordinator, Chair April Baskin NYS Senate (02/2023- Present)
- Member, Black Entertainment and Sports Lawyers Association (2017-2019)
- Member, Leadership Management Council Medaille School of Adult and Graduate Education (2013-2014)
- Member, National Black MBA Association (2017-2019)
- Member, Northeast Regional Council with VP and RD: Foster ideas and analysis organizational dynamics (Novartis, 2010)
- Volunteer, Marcell Dareus Christmas for Kids Event (2018)
- Volunteer, The College Simulation Experience (2017-2018)
- Volunteer, United Way Day of Caring (2018)
Timeline
Marketing Intern Bridge Program Part Time Evening
The Road Less Traveled Theatre Productions
01.2024 - 05.2024
Music Industry Essentials -
NYU Clive Davis Institute of Recorded Music
11.2023 - 11.2024
Quality Assurance Analyst
Bank of America
10.2023 - Current
Campaign Administrator Part Time Evening
April Baskin for New York State Senate and County
01.2023 - Current
Officer, Document Administrator
Bank of America
03.2022 - 10.2023
MBA -
University of Phoenix
01.2022 - 08.2024
Business Certificate -
Bank of America Institute For Women’s Entrepreneurship At Cornell University
01.2022 - 06.2022
Financial Associate
Bank of America
01.2020 - 03.2022
Business Control Specialist
Bank of America
11.2019 - 02.2022
Account Manager
Amazing Homecare
10.2018 - 11.2019
Artist Manager, Part Time Evening
Artist Management
01.2018 - 01.2019
VP A&R Part Time Evening
Wealth Nation
01.2017 - 01.2018
Senior Account Manager
Clinical Support Services
10.2016 - 09.2018
Admissions Corporate and Student Recruiter
Greenwood and Hall
01.2013 - 03.2014
Master’s Degree IMC Internship -
Francis E. Kelley Program Oxford University
06.2012 - 07.2012
Master’s Degree: Integrated Marketing Communications -
St. Bonaventure University
01.2011 - 01.2012
Pharmaceutical Sales Consultant/ Hospital Specialty Rep
Novartis Pharmaceuticals Corp
08.2006 - 07.2012
Bachelor of Arts -
Semester At Sea
01.2003 - 05.2003
Bachelor of Arts - Communications
University of Pittsburgh
08.1999 - 05.2003