Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sia Sesay

Bloomington ,MN

Summary

I’ve worked closely with seniors at nursing homes by providing care and also worked closely with children at a hospital as a certified nursing assistant. I’m currently a float at North Memorial Hospital which I work at the pediatric department, Medsurg department, oncology department,etc.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Acute Care Technician

North Memorial Hospital
08.2023 - Current
  • Maintained a safe and clean environment for patients by following strict infection control protocols.

  • Experience working in a fast-paced hospital environment, and being proficient in wound care, catheterization, and patient education
  • Upheld the highest standards of patient privacy by diligently adhering to HIPAA regulations and safeguarding confidential information.
  • Educated patients on self-care strategies post-discharge, empowering them to take ownership of their health management process.
  • Assessed vital signs regularly, identifying early warning signs of clinical deterioration or complications requiring immediate attention.
  • Assisted physicians with diagnostic procedures, ensuring accurate and timely results for treatment planning.
  • Collaborated with physicians to develop customized care plans that addressed each patient''s unique needs and goals.
  • Contributed to the development of new hospital policies aimed at improving the quality of acute care services provided.
  • Communicated clearly with other healthcare professionals, ensuring accurate exchange of information related to patient status updates or changes in treatment plans.
  • Enhanced patient outcomes by administering medications and treatments accurately and promptly.
  • Improved patient satisfaction by providing compassionate and attentive care during acute medical situations.
  • Served as a valuable resource for colleagues by sharing expertise in acute care best practices and procedures.
  • Participated in ongoing professional development opportunities, staying current on the latest advancements in acute care nursing practice.
  • Provided emotional support to patients and their families during difficult times, fostering trust and positive rapport.
  • Performed under high-pressure situations, maintaining composure while delivering life-saving interventions in emergency scenarios.
  • Demonstrated exceptional teamwork skills, working closely with colleagues to coordinate patient care activities and ensure continuity of care.
  • Reduced hospital readmission rates by collaborating with interdisciplinary teams to develop comprehensive discharge plans.
  • Ensured proper documentation of patient information, supporting efficient communication among healthcare providers.
  • Streamlined patient assessment processes, leading to faster identification of critical needs and timely interventions.
  • Actively participated in interdisciplinary rounds, contributing insights regarding individualized patient care approaches based on specialized knowledge of acute care techniques.
  • Facilitated seamless transitions between healthcare settings by coordinating patient transfers and handoffs effectively.
  • Communicated with pathology and laboratory staff, physicians, and nurses to convey optimal treatments.
  • Inspected specimens to determine suitability or appropriateness for testing.
  • Maintained supplies of tubes, needles, syringes, alcohol and labels.
  • Supported medical staff in diagnosing and treating clients.
  • Collected and processed samples to support lab testing.
  • Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
  • Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
  • Educated patients and caregivers on proper ways to use breathing apparatuses at home.
  • Monitored patients during surgeries and identified specific response patterns.
  • Cared for patients by providing personal assistance and ambulation.
  • Utilized medical software to document and track patient progress.
  • Operated and maintained medical equipment used to diagnose and treat patients.
  • Called patients post-procedure to inquire about status, recovery and questions.
  • Participated in hospital and clinic staff meetings to discuss patient care.
  • Assisted physicians in diagnosis and treatment of patients.
  • Cleaned and sterilized instruments, equipment and surfaces.
  • Evaluated patient histories and medical records for accuracy and completeness.
  • Advised patients and families on health topics pertinent to care and treatment.
  • Maintained accurate patient charts and medical records.
  • Triaged patients in office or by phone to assess severity of conditions.
  • Performed diagnostic tests and reported results to healthcare providers.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Instructed patients in at-home care and continued treatments.

PEDIATRIC CARE:

  • Pediatric careExperience working in a pediatric hospital setting, and being passionate about pediatric care
  • Acute conditions and injuriesExperience providing compassionate care to patients with acute conditions and injuries, and ensuring optimal patient comfort during bed rest and transport

Certified Nursing Assistant

ESHYFT(PER DIEM STAFFING)
08.2023 - Current

Take patients’ vital signs, record and report changes to Charge Nurse

Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

Turned or repositioned bedridden patients.

Provided physical support to assist patients to perform activities of daily living such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercise. Take them to outings in the community.

Caregiver

Jaffa HOMECARE
08.2016 - 08.2018
  • Personal care: Helping with activities of daily living, including bathing, oral hygiene, grooming, feeding, and elimination

.

  • Vital signs: Monitoring patients' pulse, blood pressure, and oxygen saturation level
  • Record keepingMaintaining accurate records of patient care, condition, progress, and concerns
  • Medication: Monitoring patients' intake of oral medications as directed by physician or nurse, and making notation of time and amount given


Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

Turned or repositioned bedridden patients.

Provided physical support to assist patients to perform activities of daily living such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercise. Take them to outings in the community.

Certified Nursing Assistant

UNIVERSITY PARK HEALTH AND REHABILITATION CENTER
07.2018 - 07.2018

Take patients’ vital signs, record and report changes to Charge Nurse

Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

Turned or repositioned bedridden patients.

Provided physical support to assist patients to perform activities of daily living such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercise. Take them to outings in the community.

Call Center Representative

United Healthcare
01.2019 - 07.2020

Provide phone support to address the needs of members or providers, taking care to thoroughly understand the type of assistance required

Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems

Research complex issues across multiple databases and work with support resources to resolve member or provider issues and/or partner with others to resolve escalated issues

May assist customers in navigating UnitedHealthcare websites while encouraging and reassuring them to become self-sufficient in using our tools

May contact care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed

Education

Criminal Justice - Psychobiology

Normandale Community College
Minneapolis, MN

High School Diploma -

Penn Foster Career School
Scranton, PA
11.2015

Skills

  • Compassionate Care
  • Intravenous therapy
  • Patient Transport
  • Airway Management
  • Vital signs monitoring
  • Medication Administration
  • Patient Care
  • Patient Monitoring
  • ADL Assistance
  • Blood Glucose Monitoring
  • HIPAA Compliance
  • Clinical Support
  • Attention to Detail
  • Decision-Making
  • Self-Driven and Motivated
  • Appointment Scheduling
  • Effective Organization
  • Indirect Patient Care
  • Customer Service
  • Punctual and Dependable
  • Interpersonal Communication
  • Strong Work Ethic
  • Procedure Assistance
  • In-Service Training
  • Team Collaboration
  • Heartsaver First Aid
  • CPR/AED
  • Problem-solving aptitude
  • Technical training
  • Professional Demeanor
  • Time management abilities
  • Critical Thinking
  • Teamwork and Collaboration
  • Relationship Building
  • Team building
  • Mobility Assistance
  • Self Motivation
  • Multitasking Abilities
  • Reliability
  • Adaptability
  • Problem-Solving
  • Documentation
  • Interpersonal Skills

Certification

BLS CERTIFICATION

CNA CERTIFICATION: Minnesota NAR Certified Nursing Assistant License #10830489: August 28,2020-April 27,2025

CPR CEETIFICARION.

Languages

English
Full Professional

Timeline

Acute Care Technician

North Memorial Hospital
08.2023 - Current

Certified Nursing Assistant

ESHYFT(PER DIEM STAFFING)
08.2023 - Current

Call Center Representative

United Healthcare
01.2019 - 07.2020

Certified Nursing Assistant

UNIVERSITY PARK HEALTH AND REHABILITATION CENTER
07.2018 - 07.2018

Caregiver

Jaffa HOMECARE
08.2016 - 08.2018

Criminal Justice - Psychobiology

Normandale Community College

High School Diploma -

Penn Foster Career School
Sia Sesay