Siafa Williams
Philadelphia,PA
Summary
Reliable Key Holder known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service, and loss prevention strategies. Excel in leadership, communication, and problem-solving to enhance team performance and customer satisfaction. Ready to leverage abilities in a new role to drive success and operational excellence.
Overview
2
2
years of professional experience
Work History
Key Holder
Advanced Auto Parts
Philadelphia, PA
05.2022 - 07.2024
- Inspected physical condition of store premises to identify any maintenance issues.
- Ensured store was opened and closed in a timely manner according to company policies.
- Replenished merchandise displays throughout the store as needed.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Tracked stock movement to ensure availability of merchandise for customers.
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Monitored employee performance to ensure adherence to company policies and procedures.
Education
High School Diploma -
Philadelphia Learning Academy North
Philadelphia, PA08-2019
Skills
- Customer Service Management
- Staff Oversight
- Employee oversight
- Staff Training and Development
- Resource Management
- Customer Service
- Loss Prevention
- Bank Deposits
- Cash Handling
- Store maintenance
- Alarm systems
Timeline
Key Holder
Advanced Auto Parts
05.2022 - 07.2024
High School Diploma -
Philadelphia Learning Academy North