Summary
Overview
Work History
Education
Skills
Timeline
Generic

Siajaah Edwards

Spring City,PA

Summary

Dynamic Shift Supervisor at Pizza Hut with a proven track record in operations management and staff development. Expert in training and mentoring teams, enhancing performance and safety compliance. Successfully implemented inventory control systems, improving stock accuracy and efficiency. Committed to fostering a collaborative environment while resolving conflicts and ensuring policy adherence.

Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.

Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority.

Diligent [Desired Position] with solid background in managing operational workflows and leading teams effectively. Proven ability in maintaining high productivity levels and resolving conflicts promptly. Demonstrated skills in team leadership and operational management.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Pizza Hut
04.2024 - Current
  • Monitored team performance to ensure adherence to safety protocols and operational standards.
  • Assisted in training new staff on equipment usage and workflow procedures.
  • Coordinated shift schedules to optimize workforce efficiency and coverage.
  • Implement inventory tracking systems for accurate stock management.
  • Enforced company policies and regulations with employees.
  • Resolve customer inquiries and complaints promptly to enhance satisfaction.
  • Conduct daily inspections of work areas to maintain cleanliness and organization.
  • Support management in maintaining compliance with company policies and procedures.

Direct Support Professional

Genisis Health Care
05.2023 - 04.2024
  • Provided compassionate support to individuals with disabilities, fostering independence and enhancing quality of life.
  • Assisted clients in daily living activities, promoting personal hygiene and overall well-being.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans.
  • Monitored client progress and documented changes, ensuring accurate and timely reporting for care adjustments.
  • Facilitated community integration activities, enhancing social skills and peer relationships among clients.
  • Trained new staff on best practices for client support and safety protocols, improving team efficiency.
  • Advocated for clients' needs within the healthcare system, ensuring access to appropriate resources and services.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

Lead Resident Assistant

Resources for Human Development, Inc
09.2018 - 01.2023
  • Facilitated community engagement initiatives to enhance resident participation and satisfaction.
  • Developed training programs for new Resident Assistants, improving onboarding efficiency and effectiveness.
  • Coordinated conflict resolution strategies among residents, fostering a collaborative living environment.
  • Implemented safety protocols and emergency response procedures to ensure resident well-being.
  • Mentored junior staff in best practices for resident support and community building activities.
  • Evaluated resident feedback to refine program offerings and enhance overall community experience.
  • Organized social events that promoted inclusivity and strengthened resident relationships within the community.
  • Analyzed operational processes to identify areas for improvement, leading to enhanced team performance.
  • Fostered a supportive living environment by facilitating group discussions around mental health awareness and stress management techniques.
  • Organized monthly meetings with Resident Assistant teams to discuss updates, address concerns, and share best practices.
  • Conducted regular inspections to ensure safety, cleanliness, and adherence to community standards.
  • Trained staff members on emergency procedures, enhancing preparedness in case of critical situations or natural disasters.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Developed comprehensive training programs for new Resident Assistants, ensuring consistent quality of service.
  • Coordinated activities and events to create safe, positive and inclusive environment.

Education

High School Diploma -

Pottstown High School
Pottstown, PA
06-2015

Skills

  • Employee training
  • Inventory control and record keeping
  • Operations management
  • Staff development
  • Safety awareness
  • Conflict resolution techniques
  • Schedule management
  • Policy enforcement
  • Workplace safety
  • Staff management
  • Training and mentoring
  • Staff motivation

Timeline

Shift Supervisor

Pizza Hut
04.2024 - Current

Direct Support Professional

Genisis Health Care
05.2023 - 04.2024

Lead Resident Assistant

Resources for Human Development, Inc
09.2018 - 01.2023

High School Diploma -

Pottstown High School
Siajaah Edwards