High Energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
11
11
years of professional experience
Work History
Host
Patagonia
09.2023 - Current
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Monitored seating area and checked restrooms regularly to keep spotless.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Answered customer questions about hours, seating, and menu information.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Backed up servers by checking on tables and retrieving items for guests.
Server
The Harvest Vine
05.2022 - 09.2023
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Worked well in diverse team settings by partnering with others to complete tasks.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Assisted wait staff with timely food delivery and guest requests.
Monitored dining room inventory and replenished as necessary.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Banquet Server
Best Western Executive Inn
06.2013 - 12.2019
Food and beverage server, loaded trays with accessories such as eating utensils, napkins, or condiments
Teamwork: Coordination and a great working relationship with my coworkers
Facilitator & Event Planner: Place food servings on plates or trays according to orders or instructions
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Arranged linens and table settings according to seating plan and event theme.
Returned reusable goods and serving equipment for inventory and restock.
Handled food and beverage orders for up to 300 guests, delivering prompt and friendly service
Barrista
Caffe Appassionato
12.2018 - 02.2019
Recommended products based on solid understanding of individual customer needs and preferences.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Complied with standards for merchandising, stocking and storing product.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every day.