Siana Heera

• Coordinated logistics for training sessions, including scheduling, venue selection, and equipment setup.
• Organize and deliver the instructor-led onboarding experience for Transportation Associates.
• Explained goals and expectations required of trainees.
• Facilitated group discussions among trainees regarding topics covered during a session.
• Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
• Create an engaging learner experience using various training strategies and adult learning methodologies.
• Evaluate, assess, and document trainee progress performance, attendance, and competency levels throughout the NOA experience through formalized mechanisms.
• Analyzed feedback from training participants to make improvements to future programs.
• Maintained accurate records of all trainings conducted using web based tools and dashboards.
• Mentored and onboarded new staff members to establish top client satisfaction.
• Facilitated engaging and informative training sessions for both new hires and existing staff.
• Ensured compliance with industry-specific training requirements and certifications.
• Conducted needs assessments to identify gaps in employees' skills and knowledge.
• Exceptional communication skills: must be a poised, confident, and engaging presenter/instructor. Strong ability to engage with others.
• Delivered presentations outlining best practices related to specific job roles or tasks.

• Perform various functions within the yard, support site operations teams, internal transportation field teams, and external carriers, as needed, to ensure all trailers arrive and depart on time with zero defects, and to maintain workflow for buildings.
• Make safety a priority by adhering to company rules and regulations. Follow and enforce safety measures and policies for all who operate vehicles on behalf of Amazon, including vendors and senior team members who enter the yard.
• Learn Department of Transportation (DOT) regulations, and comply with company policies and procedures of those DOT regulations.
• Follow hostler and delivery schedules, track and report working hours and breaks at appropriate times in compliance with Amazon policy and federal and state regulations, adhere to yard safety policies, obey all applicable traffic laws, and drive in accordance with weather and road conditions.

• Maintain load level performance tracking for load planning, on-time dock performance, utilization, and misload
•Coordinate with Transportation teams on Driver issues, Trailer Pool needs, Yard Move Delays, Late Inbound volume, and Load Swaps to protect customer experience.

• Correspond with multiple shipping companies and their contacts
• Use multiple shipping company’s software to ship and track packages
• Coordinate trailers to corresponding dock doors and cross docks using SSP
• Troubleshoot shipping problems and errors to resolution
• Ensure trailer utilization is maximized to control transportation costs
• Ensure on-time dock performance

• Identifying and addressing safety hazards within the work area

•Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type

• Followed procedures at all times for personal and team safety.
• Received and reviewed new orders, located requested merchandise and promptly initiated processing.
• Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
• Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
• Unloaded incoming trucks and properly staged inventory for processing.
• Added packed boxes to conveyor belts for movement to shipping stations.

• Completed physical inventory counts each month.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Maintained inventory count, tracked usage and documented variances.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Verified incoming products and checked delivery totals to keep system records current and accurate.
• Kept up-to-date on store, shelf and order availability of products.
• Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.

• Transported client to medical appointments and grocery shopping.
• Organized and participated in fun and educational activities.
• Offered caring companionship and emotional support.
• Observed and monitored activities.
• Provided grooming and mobility assistance to support daily living needs.
• Obtained client medical history, medication information, symptoms and allergies.
• Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
• Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Involved, educated and supervised family members in implementing best practices for older adults.