Siana Lake
Manassas,VA
Overview
9
9
years of professional experience
Work History
Engineering Operation Technician
Amazon
06.2021 - Current
- Determined most effective approaches to new projects by reading and analyzing blueprints, drawings and sketches.
- Assisted with engineering calculations, design drawings, preliminary cost estimates and field visits to observe construction progress.
- Monitored and processed information for regulatory compliance.
- Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
- Troubleshoot of facility and rack-level events within internal SLAs
- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
- Provide support to Data Center Operations technicians
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
- Utilize internal CMMS to manage building workflows and spare part inventory
- Supervise contractors who perform servicing or preventive maintenance
- Respond to off hour emergency calls per on call rotation for any one of the region’s sites
- Fully comply with all physical security procedures and policies
- Drive innovation while reducing operational costs in the facilities
- Manipulate small wires and objects
- Perform the following tasks, with or without reasonable accommodation:
o Walk job sites in uneven terrain
o Work in extreme climates
Security Supervisor
Constellis-Omniplex
05.2018 - 06.2021
- Conducted security audits per month to identify potential problems related to physical security, staff safety and asset protection
- Demonstrated commitment to public safety by patrolling events and well-populated establishments
- Screened vendors and contractors before granting access to restricted areas of facility
- Created procedures for identifying and tracking fraudulent activity using Lenel System
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate
- Oversaw staff timekeeping entries and reports through Celeyix payroll management program
- Analyzed and investigated all incidents alongside functional management and security supervisors
- Supervised team of 7 security personnel during shift
- Trained 12 new security officers in months period
- Monitored property and investigated any areas of suspicion
- Ensured safety in holding customer information
- Using leadership principles in every decision made to get the best outcome
- Data center experience for 3 years
Passenger Service Agent
Swissport International
07.2017 - 06.2018
- Monitored security and maintained operational protocols
- Announced flight status updates and information about gate changes over PA system
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries
- Tagged baggage and routed to appropriate location for loading and screening
- Escorted handicapped passengers from terminal to aircraft
- Prepared customer invoices, accepted payments and processed refund and cancellation requests
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
- Established long-term customer relationships through prompt and courteous service
- Estimated weights, heights and centers of balance to make precise placements
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
- Escorted handicapped passengers from terminal to aircraft.
- Oversaw ticketing, gate and ramp services.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
Zone Leader
AlphaBEST Education Inc.
02.2017 - 07.2017
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Met with parents about daily activities, positive developments and issues.
- Monitored entrances and exits to maintain safety and organized environments.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
Teacher Assistant
Primrose Of Bristow
02.2016 - 02.2017
- Oversaw groups of up to 12 students at school and off-site locations, maintaining optimal safety and security
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies
- Organized classroom materials to help teachers prepare for daily instruction and activities
- Supported student learning objectives through personalized and small group assistance to support classroom instruction
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
- Retained interest and maximized receptive learning by educating students using hands-on instructional techniques
- Supported instructor with test administration, curriculum development and assignment grading
- Distributed learning materials such as worksheets, textbooks and supplemental activities
- Tutored struggling students individually and in small groups to reinforce learning concepts
- Created lesson materials, visuals and digital presentations to supplement lesson plans
- Evaluated student progress through analysis of test scores and homework completion
- Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations
Education
High School Diploma -
Stonewall Jackson High School
Manassas, VA06.2015
Skills
- Safety and security
- CCTV monitoring
- Communication skills
- First Aid and CPR certification
- AED Training
- Skilled public speaker
- File and records management
- Excellent capacity to retain new things while assimilating those ideas efficiently
- Experience in Microsoft, Excel, Outlook
- Data Collection
- Multitasking and Organization
Timeline
Engineering Operation Technician
Amazon
06.2021 - Current
Security Supervisor
Constellis-Omniplex
05.2018 - 06.2021
Passenger Service Agent
Swissport International
07.2017 - 06.2018
Zone Leader
AlphaBEST Education Inc.
02.2017 - 07.2017
Teacher Assistant
Primrose Of Bristow
02.2016 - 02.2017
High School Diploma -
Stonewall Jackson High School