Siani Clark-Hartley
philadelphia,Pennsylvania
Summary
Offering strong communication skills and natural ability to connect with people, eager to learn and develop in aviation environment. Brings understanding of hospitality and customer service principles, ready to use and develop conflict resolution and multitasking skills.
Accomplished Flight Attendant offering over two years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
2025
2025
years of professional experience
Work History
Sales associate
Children's place
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales associate for apparel
Target
- Assisted customers in selecting products to enhance their shopping experience.
- Improved store sales by effectively promoting new merchandise.
Cashier
Bed bath and beyond
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Online Casino Dealer
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
Flight attendant
Delta Airlines
07.2022 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Education
High School Diploma -
Girard College
Philadelphia, PA06-2019
Skills
- Excellent analytical skills
- Outstanding interpersonal skills and collaborative team-working skills!
- Technology proficiency including use of Microsoft Word, Excel, and PowerPoint
- Quick learner
- Strong written and verbal communication
- Strong problem-solving skills and unafraid of a challenge
- Organized and detail-oriented
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
Leadership Roles
- Flight leader for Delta airlines
- Captain of the basketball team
- Captain of the softball team
- Honor council big brother, big Sister
- Speaker for MLK day
Timeline
Flight attendant
Delta Airlines
07.2022 - Current
Sales associate
Children's place
Sales associate for apparel
Target
Cashier
Bed bath and beyond
Online Casino Dealer
High School Diploma -
Girard College
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