Conscientious Medical Assistant offering over five years of experience in fast-paced healthcare settings. Competent in organizing patient charts, preparing patient for provider, administering vaccines and performing administratively. Positive and upbeat with excellent communication and team skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Operations Associate
Rothman Urgent Care
02.2023 - Current
Disinfected tools, equipment and surfaces between patients.
Answered patient inquiries and provided information about healthcare services.
Took and recorded patients' vital signs, documenting in medical charts.
Completed necessary reports and documentation on time and to specifications.
Scheduled patients for appointments and maintained master calendar.
Completed direct clinical care within scope and practice of licensure.
Cleaned and set up rooms in preparation for patient appointments.
Provided family members with general health education and tips for patient care.
Transported patients to and from appointments.
Verified patient insurance coverage and collected required co-payments.
Obtained patient or family member authorizations for tests and procedures.
Performed basic laboratory tests and collected specimens for further testing.
Scheduled appointments and registered patients.
Measured and fit crutches and canes and instructed patients on proper crutch and cane walking.
Fitted appliances onto patients and made necessary adjustments.
Demonstrated strong problem-solving skills when troubleshooting fit or function issues with various types of orthotic devices.
Certified Medical Assistant
Rothman Orthopaedic
02.2022 - 02.2023
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Collected and documented patient medical information such as blood pressure and weight.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Verified patient insurance coverage and collected required co-payments.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Taught patients about medications, procedures, and care plan instructions.
Certified Medical Assistant
Thomas Jefferson University
06.2019 - 09.2021
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Collected and documented patient medical information such as blood pressure and weight.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Completed clinical procedures and gathered patient data for interpretation by physician.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Measured patient pulse oximetry.
Extern
MA Reliance Medical Group
09.2018 - 12.2018
Attended staff meetings, taking copious notes and brainstorming ideas to solve clinical issues.
Followed established departmental guidelines and safety procedures.
Interacted with nursing staff and physicians to better understand treatment options for diseases and acute conditions.
Assisted nursing team with answering phones and updating medical charts.
Took and followed detailed directions from others.
Worked in team environment to maintain high levels of productivity.
Maintained tidy and organized environment to comply with cleanliness standards.
Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
Regularly communicated with management to provide feedback and updates.
Education
Certified Medical Assistant -
Harris School of Business
Cherry Hill, NJ
10.2018
High School Diploma -
Camden High School
06.2015
Skills
Exceptional Customer Service
Regulatory Documentation
Appointment Confirmation
HIPAA Regulations
Data Entry
Patient Information
Electronic Medical Records
Multitasking
Team leadership
Patient Scheduling
Patient-Focused Care
HIPAA Compliance
Medical Office Administration
Valid New Jersey Driver's License
Patient Assessments
Insurance Verification
Reliable Team Player
Appointment Scheduling
Payment Processing
Patient Registration
Orthopedic Bracing
Immunization Administration
Prioritizing Stat Orders
Direct Patient Care
Medical Terminology
ECW system proficient
Basic Life Support certified
Additional Information
Greet patients in waiting area and escorts them to exam room.
Directs patient to surgery scheduling and/or checkout patient.
Maintain order, cleanliness, and inventory in exam rooms.
Provides and scans proper paperwork to chart for physicians review. Scans information into patient records.
Record vitals as per Physician's request.
Prepares injections for the Physician.
Requests reports for various facilities for Physician.
Preparation of exam rooms including cleaning.
Assess, examine and treat patients in office as well as telephone.
Responsiblities include patient flow management and diagnostic procedures such as EKG, phlebotomy, injections and vitals.
Maintains and orders supplies for the areas as needed.
Perform vitals and phlebotomy supervised.
Scheduling patients, checkin and check out patients.
Scan, fax, copy patient records.
Clean and sanitize lounges, patient rooms, and bathrooms.
Perform other cleaning duties include but not limited to windows, vacuum carpet areas, replacing patient linens.
Vital Signs
EMR systems including EPIC, ECW
Patient Care
EKG proficient