Sianna Gojcaj
Clarkston,USA
Summary
MBA graduate with a focus on HR, marketing, and business operations. Expertise in employee training, conflict resolution, and customer relations. Entrepreneurial experience as an Airbnb owner, emphasizing branding and revenue enhancement. Skilled in team leadership, process improvement, and relationship building.
Overview
12
12
years of professional experience
Work History
Event Manager
Oakhurst Country Club
06.2025 - Current
- Lead and train event staff, overseeing schedules and performance.
- Collaborate with multiple departments to deliver weddings, banquets, and corporate events.
- Manage budgets, vendor contracts, and negotiations.
- Strengthen client relationships by resolving issues and ensuring satisfaction.
Owner & Host
Airbnb
06.2025 - Current
- Manage all aspects of business operations, including branding, digital marketing, and customer service.
- Achieved consistent 5-star guest ratings by delivering exceptional experiences.
- Implemented revenue growth strategies through dynamic pricing and marketing tools.
- Maintained strong communication with guests to ensure loyalty and repeat bookings.
Sales Agent Representative
American Income Life Insurance Company
01.2024 - 06.2025
- Built client base through networking and referrals.
- Delivered persuasive sales presentations and secured new accounts.
- Partnered with marketing team to design campaigns and expand outreach.
Operations Manager
Royal Diner
01.2014 - 06.2025
- Directed HR functions: hiring, training, onboarding, and scheduling for 50+ employees.
- Managed payroll, budgets, and vendor contracts.
- Developed policies that improved staff productivity and retention.
- Resolved workplace and customer conflicts, fostering a professional culture.
Event Marketing Representative (Intern)
Allied Global Marketing
04.2021 - 08.2021
- Assisted in promotional strategies to boost attendance at events.
- Conducted market research to identify target audiences.
- Supported social media campaigns to improve brand visibility.
Education
Master of Buisness Administration
Oakland University
Rochester, MI01.2025
Bachelor of Arts - Communication
Oakland University
01.2022
Skills
- HR & Team Leadership
- Employee Training & Onboarding
- Marketing Strategy & Branding
- Business Operations & Development
- Conflict Resolution
- Client & Employee Relations
- Budget & Vendor Management
- Process Improvement
Hobbies and Interests
Travel, Fitness, Art, Reading, Volleyball, Exploring Cultures
Languages
Albanian
Native or Bilingual
Timeline
Event Manager
Oakhurst Country Club
06.2025 - Current
Owner & Host
Airbnb
06.2025 - Current
Sales Agent Representative
American Income Life Insurance Company
01.2024 - 06.2025
Event Marketing Representative (Intern)
Allied Global Marketing
04.2021 - 08.2021
Operations Manager
Royal Diner
01.2014 - 06.2025
Bachelor of Arts - Communication
Oakland University
Master of Buisness Administration
Oakland University