Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sianna Samuel

Altamonte Springs

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

With experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.

Overview

4
4
years of professional experience

Work History

Dietary Server

NeuLife Rehabilitation
11.2024 - Current
  • Delivered nutritious meals to residents, ensuring adherence to dietary restrictions and preferences.
  • Collaborated with kitchen staff to optimize meal presentation and service efficiency.
  • Maintained cleanliness of dining areas, adhering to health and safety standards.
  • Assisted in training new team members on service protocols and menu knowledge.

Cashier

Publix
02.2023 - Current
  • Provided excellent customer service while promoting loyalty programs to increase sales potential
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic payments
  • Performed other duties as assigned by management: stocking shelves, offering customers assistance to their vehicles
  • Maintained accurate cash drawer while ensuring compliance with company policies.
  • Processed customer transactions efficiently using point-of-sale systems.

Barista

Planet Smoothie
07.2022 - Current
  • Provided excellent customer service while promoting loyalty programs to increase sales potential
  • Greeted customers in a friendly manner and answered any questions regarding ingredient quality and benefits, or complaints/concerns
  • Performed opening and closing duties; Operated a cash registered to process orders accurately
  • Monitored inventory levels regularly and placed orders as needed

Shift Leader/Team Leader

Tropical Smoothie Cafe
09.2021 - 03.2022
  • Monitored daily workflow to ensure adherence to established policies and procedures
  • Assisted in the preparation of food items such as sandwiches, salads and smoothies
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift
  • Motivated and empowered team members to build friendly relationships with customers and fellow co-workers to support retention and growth

Education

Associate of Arts -

Valencia College
Orlando, FL

High School Diploma - undefined

Tavares High School
Tavares, FL
05.2023

Skills

  • Customer Service Excellence
  • Efficient Cash Handling
  • Effective Team Collaboration
  • Inventory Management Proficiency
  • POS Systems Expertise
  • Patient care
  • Punctuality
  • Verbal communication
  • Food handling

Timeline

Dietary Server

NeuLife Rehabilitation
11.2024 - Current

Cashier

Publix
02.2023 - Current

Barista

Planet Smoothie
07.2022 - Current

Shift Leader/Team Leader

Tropical Smoothie Cafe
09.2021 - 03.2022

High School Diploma - undefined

Tavares High School

Associate of Arts -

Valencia College

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