Summary
Overview
Work History
Education
Skills
Timeline
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Siara Pope

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Pet Supplies Plus
06.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Veterinary Assistant

Glencoe Animal Hospital
08.2021 - 10.2022
  • Provided customer support to clients, answering questions and addressing concerns.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Assisted senior staff with blood analyses and physical assessments.
  • Restrained animals for examination and treatment.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Collected and processed samples for laboratory testing.

Cashier

Orscheln Farm & Home
09.2020 - 05.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Basehor-Linwood High School
Basehor, KS
05.2021

Skills

  • Cash Handling Expertise
  • Product Location
  • Conflict Resolution Techniques
  • File and Records Management
  • Animal Restraining
  • Patient Check-Ins
  • Basic Animal Care
  • Reminder Calls
  • Time Management Skills
  • Stocking and Replenishing
  • Cash Register Systems
  • Staff Training

Timeline

Veterinary Assistant

Glencoe Animal Hospital
08.2021 - 10.2022

Shift Supervisor

Pet Supplies Plus
06.2021 - Current

Cashier

Orscheln Farm & Home
09.2020 - 05.2021

High School Diploma -

Basehor-Linwood High School

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Siara Pope