Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Siarah Smith

Indio,CA

Summary

An energetic and positive employee with a strong work ethic, adaptability, computer skills, and exceptional interpersonal skills. Equipped to handle demanding workloads covering regular and special events programming. Works smoothly at all levels to meet creative, technical and operational goals. Devoted to giving every patron a positive experience. Most happy to work with and for my community. Adept at working effectively unsupervised and quickly mastering new skills with an eagerness to grow and learn.

Overview

7
7
years of professional experience

Work History

Program Coordinator

La Quinta Public Library
La Quinta
10.2023 - Current
  • Proficiently developed, coordinated, and delivered multiple programs catering to diverse age groups (children, tweens, teens, adults & seniors), effectively managing large-scale events like the highly successful Día de los Niño hosting 800 attendees.
  • Invited to speak at La Quinta City Hall Commissioner for my program Hydro Harvest LQ and featured in NBC Palm Springs for Earth Day.
  • Met various weekly, monthly, and quarterly city, branch, and county deadlines
  • Proficient in utilizing Canva to design a wide range of marketing materials, such as flyers, brochures, calendars, social media posts, and videos.
  • Created engaging content for multiple social media platforms, such as Instagram and Facebook.
  • Served as a liaison between external organizations and partners involved in delivering programming services such as news networks.
  • Facilitated communication between team members by organizing regular meetings.
  • Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
  • Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
  • Ensured timely completion of project deliverables within budget constraints.
  • Organized special events related to the promotion or awareness of the program's mission or purpose.
  • Managed the organization of staff events and celebrations.
  • Participated in the development of new programs or modifications to existing programs.
  • Managed volunteer recruitment, training, and assignments to support program initiatives.
  • Delegated tasks to staff and volunteers during organized events.
  • Maintained comprehensive databases of participants, activities, and outcomes for reporting purposes.
  • Developed brochures, newsletters, and flyers on program initiatives.
  • Coordinated scheduling and logistics for events, ensuring seamless execution.

Assistant Loan Processor

Power 1 Financial
Palm Desert, CA
01.2021 - Current
  • Facilitated smooth and efficient handling of loan applications by ensuring that all loan documentation are complete, accurate, and in compliance with lending regulations and policies for federal, state, and institutional compliance of each file
  • Performed data entry, including entering customer information into computer systems
  • Compiled and maintained accurate records related to loan files
  • Document collection, file organization, professional communication with clients and account executives, verification, and analysis of financial data to assess the risk of the loan applicant are just a few of my daily tasks
  • Proficient in using Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.) for document creation, data analysis, and email communication and the mortgage application, Point
  • Verified credit scores, income levels, employment histories, appraisals, title searches
  • Prior to submitting loans for approval or denial
  • Calculated income, assets and liabilities to meet lender requirements
  • Assisted with the preparation of loan packages for underwriting approval
  • Prepared reports detailing work activities and submitted them to management as needed
  • Analyzed financial statements for accuracy prior to submission of loans for approval or denial
  • Managing multiple loan scenarios and applications simultaneously with strict adherence to deadlines
  • Interacted with various departments within the organization to ensure timely processing of loans
  • Worked closely with outside vendors such as title companies and appraisers when needed
  • Providing exceptional customer service to borrowers by addressing their questions and concerns in a professional, courteous, and compassionate manner
  • Praised for client relationship-building skills and overall friendliness
  • Answered customer inquiries regarding loan status, payment history, and other related matters
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues
  • Drive for self improvement
  • Took classes outside of work time to obtain more knowledge and certificates

Real Estate Agent

The Desert Life Realty
Palm Desert, CA
01.2022 - Current
  • Conducted property inspections to ensure compliance with applicable regulations and standards
  • Maintained updated knowledge of local real estate markets
  • Provided guidance to clients throughout the entire buying or selling process
  • Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases
  • Coordinated appointments to show homes to prospective buyers
  • Organized promotional materials used in sales presentations
  • Responded promptly to client inquiries via phone or email
  • Attended industry events such as conventions and seminars
  • Advised prospective clients on current market activities and optimal buying or selling choices
  • Generated lists of properties compatible with buyers' needs and financial resources
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure
  • Planned and coordinated open house events to move properties
  • Presented properties to potential buyers to address questions or concerns
  • Called or emailed lapsed clients to inquire about continuing needs

Volunteer

UC Davis Plant Sale
Davis, CA
01.2017 - 02.2020
  • Provided assistance to staff in the operations of the organization
  • Organized and maintained records of volunteer hours and donations
  • Assisted with fundraising efforts, including event planning and donor outreach
  • Developed new ideas to increase volunteer recruitment and retention rates
  • Collaborated with other volunteers to create a positive work environment
  • Participated in team-building exercises to strengthen relationships among volunteers
  • Greeted visitors upon arrival at the office, answered phone calls, and responded to emails
  • Helped with prep, set up, and breakdown of community and public events
  • Resolved complaints or issues using strong customer service and engagement skills
  • Engaged with stakeholders and community members and answered questions regarding volunteer programs

Education

Bachelor of Arts - Communications

University of California
01.2003

Skills

  • Organization
  • Excited and positive
  • works well independently and in a team
  • Volunteer Management
  • Proficient in Microsoft Suite (Word, Excel, PowerPoint Outlook, etc), Calyx Point, Canva, and Google Drive
  • Adaptive team player
  • Positive and professional
  • Typing proficiency
  • Technologically Savvy

Interests

First Generation graduate; graduated two semesters early Environmental Club Member, 2016-2020 Wildlife Society Member, 2016-2020 Guardian Angel Program Volunteer, 2018-2020 Additional Relevant Coursework: Digital Technology and Social Change Children, Adolescents, and the Media Workplace Communication Children's Literature Interpersonal Communications Elementary Statistics

Timeline

Program Coordinator

La Quinta Public Library
10.2023 - Current

Real Estate Agent

The Desert Life Realty
01.2022 - Current

Assistant Loan Processor

Power 1 Financial
01.2021 - Current

Volunteer

UC Davis Plant Sale
01.2017 - 02.2020

Bachelor of Arts - Communications

University of California

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Siarah Smith