Summary
Overview
Work History
Education
Skills
Timeline
Generic

Siata Souare

Brooklyn,New York

Summary

Since the pandemic i have maintained my part time home care position , and also is equipped with many skills from different job positions over the years and upscaling as well aside from my other qualifications i derived patience , passion , communication ... Three things in my professional opinion that creates optimal results as and employee/teammate and i am eager to bring that to your company and help it excel.

Overview

6
6
years of professional experience

Work History

Home Health Aide ( Part Time )

Freedom Care
01.2022 - Current
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Followed nutritional plans to prepare optimal meals.
  • Provided transportation and appointments management.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.

Cashier

Dollar General
10.2021 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.

Gardener

Green City Force
01.2022 - 08.2022
  • Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
  • Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
  • Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
  • Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
  • Maintained gardening tools and equipment by sharpening and cleaning tools to keep in good working condition.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
  • Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.
  • Performed fall and spring cleanup to clear brush and debris from landscaped areas.
  • Kept accurate and up-to-date records of scheduled tasks, tools and material inventory to maintain gardens and track progress.
  • Planned and designed gardens by selecting plants and layouts to create beautiful and functional outdoor spaces.
  • Determined appropriate pesticides and herbicides, applying appropriately to protect plants.
  • Monitored weather and soil conditions by checking for moisture and ph levels and adjusting watering and fertilizing.

Hairstylist/Receptionist

Latyr Seck HairBraiding
12.2020 - 08.2021
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated customers on products to maximize benefits.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Resolved guest complaints about service or style.
  • Distributed business cards outside of salon to generate new business.
  • Answered phone calls and emails to schedule client appointments.
  • Developed loyal following of clients by providing high-quality services.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Increased revenue through effective customer service and inventory management.

Front Office Receptionist

BCS
01.2018 - 05.2020
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs.

Sales Representative

Joy Lorraine Cosmetics
05.2017 - 07.2017
  • Trained and mentored new sales representatives.
  • Increased sales and customer satisfaction through personalized servicing.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.

Education

GED -

YSU Youth Stand United
Brooklyn, NY
09.2017

Skills

  • Behavior Redirection
  • Compassionate Client Care
  • Range of Motion Exercises
  • Clinical Quality Program Standards
  • Quality Program Protocols
  • Alcohol Rubs
  • Credit and Cash Transactions
  • Money Handling
  • Issue Resolution
  • Sales Expertise
  • Product Knowledge
  • Staff Training
  • Time Management Skills
  • Product and Service Sales
  • Cleaning and Sanitizing
  • Till Counting
  • Refunds and Exchanges
  • Cash Register Systems
  • Cash Drawer Management
  • Verbal and Written Communication
  • Stocking and Replenishing

Timeline

Home Health Aide ( Part Time )

Freedom Care
01.2022 - Current

Gardener

Green City Force
01.2022 - 08.2022

Cashier

Dollar General
10.2021 - 03.2023

Hairstylist/Receptionist

Latyr Seck HairBraiding
12.2020 - 08.2021

Front Office Receptionist

BCS
01.2018 - 05.2020

Sales Representative

Joy Lorraine Cosmetics
05.2017 - 07.2017

GED -

YSU Youth Stand United

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