Sibel Erdemir
Nashville,TN
Summary
Results and data-driven case processor/ investigator with 7+ years of experience handling confidential paperwork to gather data and verify persons' background. Completed and submitted reports in accordance with 35 state-laws and regulations and met the needs of the clients consistently.
Experienced with evidence collection, analysis, and case resolution. Utilizes critical thinking and problem-solving to uncover essential information in investigations. Track record of maintaining confidentiality and handling sensitive information with care.
Overview
10
10
years of professional experience
Work History
Financial Services Investigator II
Tennessee Department of Commerce and Insurance
07.2023 - Current
- Conducted on preliminary investigations of alleged insurance and securities fraud to determine if there are violations of Tennessee Insurance Law, the Tennessee Securities Acts, and other relevant regulations. This includes requesting additional documentation and conducting interviews. Compared allegations with information from insurance data, financial spreadsheets, offering documents, and other financial records to decide if a comprehensive investigation is warranted.
- Conducted thorough face-to-face interviews with potential victims, complainants, subjects, and documented investigative findings.
- Collected, analyzed and interpreted information, documentation, associated with investigations.
- Worked with agency leadership and staff, to determine appropriate outcomes based on investigation conclusions.
- Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
- Collaborated with the agency’s legal division to decide on suitable outcomes from investigations, served subpoenas, and assisted in interviews.
- Maintained an advanced knowledge of and reviews reports for software used by the Securities Division, including the State Based System (SBS-NAIC) and FINRA's Central Registration Depository (CRD).
- Trained other Financial Services Investigators
Senior Case Processor/ Investigator
HireRight
01.2016 - 03.2023
- Collected information and generated reports according to client specifications within the required time frame where I verified employment details of prospective candidates, including education, residential address, and criminal records, for clients and their organizations.
- Research: Used SStrace, Lexis-Nexis, and MVR databases to link or eliminate cases for accurate and on-time results.
- Data Collection: Handled up to 42 criminal and civil cases daily to check and verify persons' background information on behalf of the clients.
- Data Analysis: Prepared reports to document, analyze, and summarize information.
- Team Collaboration: Actively participated in meetings to provide and receive feedback in addition to ongoing collaboration for cases handled.
- Leadership Engagement: Collaborated with departmental leaders to establish organizational goals, strategic plans, and objectives.
- Team Training: Assisted with new hire orientation and trained new hires on their job roles as well as other employees with state laws and guidelines.
- Recognition: Received many awards for handling urgent and complex cases, taking ownership, being flexible and collaborative.
- Expertise: Ability to learn and retain new software programs quickly, Ability to multi-task and manage daily assignments efficiently, Independent can-do attitude and contribute to the positive office atmosphere, Innovative problem-solver dedicated to providing outstanding client support, Ability to multi-task and manage daily assignments efficiently.
Education
Associate in Science (AS) - Criminal Justice
Metropolitan Community College
Omaha, NE05.2012
Skills
- Data Collection and Analysis
- Creative problem-solving skills
- Excellent organization and communication skills
- Lexis-Nexis / Accurint
- Sstrace
- Microsoft Office
- Excel
- Quality Assurance Control
- Planning and Defining Scope
- Detailed report writing
- Interview techniques
- Researching skills
- Case management
Timeline
Financial Services Investigator II
Tennessee Department of Commerce and Insurance
07.2023 - Current
Senior Case Processor/ Investigator
HireRight
01.2016 - 03.2023
Associate in Science (AS) - Criminal Justice
Metropolitan Community College
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