Sibel OKCECI

With a background in business management, spent three years as a consultant in an education advisory firm. Intrigued by the dynamics of CRM, transitioned to a CRM company where found passion for Salesforce. Over the course of approximately a year, gained hands-on experience in Salesforce, specializing in data modeling, management of record types, page layout design, app builder, validation rules, duplicate rules, SQL, workflow and approval processes, flow builder, org setup, security, and reporting. Expertise encompasses a diverse range of Salesforce functionalities, adept in handling the intricacies of CRM systems with a solid foundation in both business and Salesforce domains. High-performing professional with extensive experience managing large-scale, complex databases. Skilled in SQL and database management systems. Strong understanding of database design and data modeling with excellent troubleshooting skills. Smart and committed to staying up-to-date with new technologies and advancements.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Collaborated with team of 2 in the development of Hospital and Car Rental Project.

Analytical and Problem - solving | Strong Communication and Interpersonal | Project Management | Collaboration & Teamwork | Positive Mindset | Creativity | Innovation | Adaptability

• Salesforce Certified Administrator
• Salesforce Certified Platform App Builder

Hospital Project, - Designed and implemented custom objects to efficiently manage patients and doctors data - Utilized the App Builder tool to create custom applications, allowing users to access relevant data and functionalities in a user-friendly interface. -Created customized fields for relevant healthcare information capture. -Ensured data integrity through validation rules. -Developed a booking system using Flow Builder optimizing patient scheduling and resource allocation. -Established an approval process for regulating doctors' access and actions safeguarding sensitive data. -Implemented user profiles and permission sets to align access rights with roles -Streamlined user management with a hierarchical system, enhancing data security - Leveraged Flow Builder to create automated processes, making data updates and task automation more efficient, ultimately saving time and effort for the organization.