Sibila D. Mabbott

Compassionate, bilingual (English/Spanish) professional with more than 23 years of experience advocating for children, families, and diverse communities through education and human services. Experienced in case coordination, client assessment, service planning, crisis intervention, and multidisciplinary collaboration. Proven ability to build trusting relationships, coordinate community resources, maintain detailed documentation, and support individuals in achieving personal and educational goals. Previous direct case management experience combined with extensive experience collaborating with families, social workers, counselors, and community agencies.

• Special Education Coursework toward LBS1 Endorsement, 9 graduate credit hours, University of St. Francis
• English as a Second Language (ESL) Endorsement, Northern Illinois University
• Bilingual Education (Spanish) Endorsement, University of Illinois Chicago

• Firman Community Services, Chicago, IL, Family Case Manager, Conducted client assessments to identify family strengths, needs, and service priorities., Developed individualized service plans and coordinated referrals to community resources., Advocated for clients to ensure access to appropriate programs and support services., Maintained confidential case files and completed timely documentation., Collaborated with community organizations and partner agencies to coordinate comprehensive services.
• PLCCA (Proviso-Leyden Council for Community Action), Chicago, IL, Case Manager – Teen Parent Services, Managed a caseload of adolescent parents and their families., Conducted home visits to assess client well-being and monitor progress toward established goals., Connected clients with healthcare, education, childcare, housing, and community resources., Coordinated services among multiple providers to ensure continuity of care., Maintained accurate case documentation and prepared required reports., Advocated for clients while promoting self-sufficiency and long-term success.