Sibongimpilo Maketani

Highly motivated and patient-focused Health Care Assistant & Care Coordinator with experience providing high-quality care in clinical and home-based settings. Demonstrated ability to assess patient needs, coordinate care services, and effectively manage multidisciplinary teams. Passionate about delivering compassionate care while ensuring compliance with health regulations. Seeking to leverage experience and skills in a Care Coordinator/Care Manager role within the UK healthcare sector. Extensive experience in delivering personalized and compassionate care. Proven track record in supporting patient needs and enhancing their quality of life through effective communication and empathy. Known for strong collaboration skills and adaptability to changing care requirements.

• Safeguarding of Vulnerable Adults and Children
• Health & Safety Training
• Risk Assessment (Level 3)
• Mental Capacity Act & Care Act Training

• Care Planning & Implementation – Skilled in developing and reviewing individualized care plans.
• Quality Assurance & Compliance – Ensuring adherence to CQC and National Minimum Standards for Domiciliary Care.
• Recruitment & Staff Development – Involvement in hiring and training care staff.
• Crisis Management & Conflict Resolution – Capable of handling emergency situations and resolving care-related disputes.
• Technology & Record Keeping – Proficient in electronic care records, rostering systems, and Microsoft Office applications.

Available upon request.