Sid Callihan
Akron,OH
Overview
2025
2025
years of professional experience
Work History
Front of House Manager
The Farmers Rail
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Customer Service Supervisor
Mustard Seed Market
12.2021 - 11.2024
Maintain excellent customer relations through training and supporting front end staff.
Handle all cash accounting, from counting and balancing cash drawers to making deposits and maintaining proper cash levels through automated change ordering system.
Work with store director to ensure safety and HR protocols were met.
Administrative Assistant
Best Buy
09.2000 - 09.2020
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Education
Associate In Business - Business Administration And Management
Skills
- Guest relations
- Conflict resolution
- Staff management
- Hiring
- Food safety compliance
- POS system operations
- Complaint handling
- Staff motivation
- Staff supervision
- Task delegation
Skills
Communication skills with both customers and staff in all of my working history, to foster positive interactions and both customers and staff.
My administrative role at Best Buy consisted of multi facets of store operations, including but not limited to:
-all aspects of cash handling
-ordering and maintaining proper levels of supplies for the whole store, from daily operational needs to employee provisions
- staff scheduling for a large retail location of approximately 120
-HR responsibilities including but not limited to:
-Facilitating the staffing process through posting job openings, scheduling and conducting interviews, conducting orientations and coordinating training schedules with team supervisors
- conducting and facilitating performance reviews, ranging from maintaining and promoting staff to discipline and termination.
Timeline
Customer Service Supervisor - Mustard Seed Market
12.2021 - 11.2024
Administrative Assistant - Best Buy
09.2000 - 09.2020
Front of House Manager - The Farmers Rail
University of Akron - Associate In Business , Business Administration And Management
Similar Profiles
Alisa KeverAlisa Kever
Server at Farmers RailServer at Farmers Rail
Léandre Archange BEUGRELéandre Archange BEUGRE
GESTIONNAIRE ADV Freight Ferroviaire at VIA et Lorry Rail (Groupe Rail Logistics Europe)GESTIONNAIRE ADV Freight Ferroviaire at VIA et Lorry Rail (Groupe Rail Logistics Europe)
Matthew KeenanMatthew Keenan
Business Lead, Process and Systems Implementation at Queensland Rail / Cross River Rail ETCS AllianceBusiness Lead, Process and Systems Implementation at Queensland Rail / Cross River Rail ETCS Alliance
Hayley PragerHayley Prager
Lead Merchandising Associate at KohlsLead Merchandising Associate at Kohls
Shiann TregoShiann Trego
Substance Abuse Counselor at Townhall IISubstance Abuse Counselor at Townhall II