Sid Kamara
Anaheim,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Account Executive
Boldr
02.2023 - 07.2023
- With my extensive experience in the field of business development and account management, I excel at generating, researching, consulting, closing, and facilitating the onboarding of new client opportunities
- Provided consultative sales support to customers regarding their business needs
- Developed and implemented strategies for customer retention and growth
- My wide-ranging responsibilities encompass various crucial tasks, such as engaging with key stakeholders to thoroughly understand and discuss each client's objectives, progress, and desired outcomes
- Assuming full ownership of the sales process and maintaining effective communication throughout the entire lead lifecycle
- Establishing connections with key decision-makers on the client side, including CEOs, COOs, SVPs, VPs, and Directors
- Negotiated contracts with new accounts, ensuring favorable terms and conditions
- Maintained relationships with existing customers through regular follow-up calls and visits
- Managed sales funnel effectively and forecasted requirements across multiple industry accounts
- Proactively prospecting and nurturing leads that align with Boldr's ideal target demographic
- Qualifying inbound leads and potential prospects through efficient channels like phone, video conferences, and email
- As an Account Executive, I consistently deliver outstanding results by leveraging my expertise in sales, communication, and relationship building to drive client acquisition and foster strong, lasting partnerships
- Developed and maintained relationships with key personnel in healthcare organizations
- Maintained an up-to-date knowledge base on all pharmaceutical products offered by the company
- Provided product samples, literature, and other resources to healthcare providers.
- Developed comprehensive sales strategies for expanding the company''s client base and boosting revenue growth.
- Increased client satisfaction by providing exceptional account management and addressing their business needs.
HubSpot Implementation Manager
Vonazon
09.2022 - 12.2022
- Responsible for overseeing the successful planning, execution, and delivery of software projects within an organization
- Creating and managing project plans, timelines, and resource allocation to ensure efficient project execution
- Leading and guiding a team of software developers and other stakeholders to achieve project objectives
- Collaborating with clients or internal stakeholders to understand software requirements and translate them into actionable tasks
- Identifying potential risks and developing mitigation strategies to minimize project disruptions
- Ensuring that the software implementation adheres to quality standards and meets client expectations
- Monitoring project budgets and expenditures to keep the project within the approved financial limits
- Facilitating clear and effective communication among team members, clients, and management throughout the project lifecycle
- Managing changes in project scope or requirements and assessing their impact on the project timeline and budget
- Providing training to end-users and support teams to ensure a smooth transition to the newly implemented software
- Maintaining comprehensive project documentation, including progress reports and post-implementation evaluations
- Developed project plans and timelines for each implementation process, tracking progress against these plans to ensure completion on schedule
- Conducted training sessions for staff members on how to use newly implemented systems effectively
- Created user documentation and support materials for new system implementations
- Monitored performance metrics of implemented systems and took corrective action when necessary
- Managed the implementation of new software systems, ensuring that all requirements were met and deadlines were adhered to
- Collaborated with cross-functional teams to ensure successful integration of hardware, software, and networking components.
- Streamlined implementation processes by effectively collaborating with cross-functional teams and project stakeholders.
- Reduced client onboarding time by developing comprehensive training materials and delivering tailored user sessions.
HubSpot Implementation Manager
MediaMonks
11.2021 - 10.2022
- Proficient HubSpot expert, leading its strategic adoption across the organization to address business challenges and identify revenue opportunities from established marketing databases
- Overseeing user management, security, privacy, and Mergers & Acquisitions aspects
- Responsibilities also include proficiently managing the integration between HubSpot and Salesforce for Leads and Contacts, as well as providing technical support for various functionalities, such as lists, forms, CAs (Custom Audiences), files, and contacts
- Enabling diverse marketing functions within HubSpot, encompassing campaign management, webinar coordination, programmatic media utilization, and email marketing initiatives
- Ensuring seamless execution of these marketing endeavors to achieve organizational objectives effectively and efficiently
- Assisted with the development of marketing materials such as brochures, flyers, catalogs
- Analyzed customer data to identify trends in order to develop effective strategies
- Managed various projects related to marketing initiatives including budgeting and timelines.
- Created detailed project plans outlining scope, timeline, resources, and deliverables, ensuring all stakeholders were aligned with expectations.
Brand Ambassador
Fanatics
09.2021 - 12.2021
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.
- Maximized brand exposure with creative partnerships between complementary businesses to create co-branded campaigns or crosspromotions.
Sales Development Representative
Staffbase
05.2021 - 11.2021
- Actively research and identify potential clients through various channels, such as cold-calling, email campaigns, social media, and attending events
- Aiming to create a pipeline of prospective customers
- Engaging with leads to understand their needs, challenges, and pain points
- Assessing whether the lead is a good fit for the company's offerings, ensuring that they focus their efforts on leads with a higher likelihood of converting into customers
- Building rapport with potential clients, educating them about the company's products or services, and showcasing how they can address the specific needs of the potential customer
- Once a lead is qualified and shows interest, setting up meetings or appointments for the sales team to continue the sales process
- Maintaining accurate and up-to-date records of their interactions with leads using Customer Relationship Management (CRM) systems
- Working closely with the marketing team, collaborating with marketing to align on messaging and strategies and with sales to ensure a seamless handover of qualified leads
- Staying informed about industry trends, competitor activities, and market developments to better understand the landscape and adapt their approach accordingly
- Assigned targets related to lead generation, meetings scheduled, and qualified opportunities.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
HubSpot Engineer
Built By Love
08.2021 - 10.2021
- Optimized engineering processes by implementing innovative solutions and streamlining workflow.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
- Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
Sales Development Representative
American Express (Resy)
02.2020 - 05.2021
- Proactively research and identify potential clients through various channels, including cold-calling, email outreach, social media, and networking events
- Aiming to create a robust pipeline of prospects for the sales team
- Once a potential lead is identified, engaging with them to understand their needs, pain points, and level of interest in the company's products or services
- Qualifying leads to ensure they fit the ideal customer profile before passing them on to the sales team
- Responsible for making the initial contact with prospects and introducing them to the company's offerings
- Focusing on building rapport, educating prospects, and generating interest in further discussions
- When a lead shows genuine interest in exploring the company's solutions, my responsibility was to schedule meetings or appointments with the appropriate sales representatives to continue the sales process
- Performing timely and persistent follow-ups with leads to keep the conversation alive, address any questions or concerns, and move prospects further down the sales funnel
- Maintaining accurate and up-to-date records of their interactions with leads using Customer Relationship Management (CRM) systems
- Collaborated with marketing to align on messaging and strategies, and with sales to ensure a smooth handover of qualified leads
- Developed strong relationships with customers through friendly interactions and problem-solving abilities.
Brand Ambassador
Durex Industries
02.2021 - 03.2021
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Brand Ambassador
GAT Sport
03.2018 - 03.2021
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Brand Ambassador
Reebok
04.2020 - 06.2020
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
Education
Business Administration -
Wagner College
New York, NY05.2019
Skills
- Salesforce Certified, Outreach, Hubspot, and 5 years of sales experience
- API Integration
- Lead generation
- Brand development and awareness
- Customer Relationship Management (CRM)
- Content strategy
- Web site content
- Social media
- Salesforce Software
- Inbound Sales
- Outbound Sales
- Cold Call
Accomplishments
- Collaborated with Metric Theory Team on the development of Facebook Paid Ad.
- Collaborated with team the IO. Monks in the development of Google Ads.
- Built websites, landing pages, and forms for brands such as Supra Human owned by retired NFL player John Madsen & Wife Nineveh Madsen, and other notable companies.
- As an Account Executive brought and maintained relations with major brands such as Babylist, 2Xist, Babyjorn, and UrbanStems.
Languages
Arabic
Creole
English
Awards
Dean's List Football Captain
Certification
Frictionless Sales Certified - HubSpot Academy
Issued March 2023 - Expires April 2024
HubSpot Sales Software Certified - HubSpot Academy
Issued March 2023 - Expires April 2024
Inbound Sales Certified - HubSpot Academy
Issued March 2023 - April 2025
Timeline
Senior Account Executive
Boldr
02.2023 - 07.2023
HubSpot Implementation Manager
Vonazon
09.2022 - 12.2022
HubSpot Implementation Manager
MediaMonks
11.2021 - 10.2022
Brand Ambassador
Fanatics
09.2021 - 12.2021
HubSpot Engineer
Built By Love
08.2021 - 10.2021
Sales Development Representative
Staffbase
05.2021 - 11.2021
Brand Ambassador
Durex Industries
02.2021 - 03.2021
Brand Ambassador
Reebok
04.2020 - 06.2020
Sales Development Representative
American Express (Resy)
02.2020 - 05.2021
Brand Ambassador
GAT Sport
03.2018 - 03.2021
Business Administration -
Wagner College
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