Sid Ali Ali Benteftifa
Doha
Summary
Results-driven Sales Executive with a proven record of exceeding sales targets and fostering long-term client partnerships. Skilled in revenue generation, strategic account management, lead generation, and team collaboration in fast-paced hospitality and service environments. Committed to delivering client-focused solutions that drive business growth and customer loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Sales Executive (Acting Sales Coordinator)
The Curve Hotel
08.2023 - Current
- Expanded key client portfolio by 25%, driving repeat business and increasing annual revenue.
- Implemented innovative sales strategies, enhancing lead conversion rates and boosting sales efficiency.
- Strengthened client partnerships through tailored solutions, contributing to a 15% growth in customer retention.
- Coordinated sales operations, supported team initiatives, and assisted in developing quarterly sales plans.
Reservations Sales Agent
The Westin Doha Hotel and Spa
06.2022 - 04.2023
- Managed reservation and booking records using Opera PMS, ensuring accuracy and efficiency.
- Delivered 24/7 customer service, resolving client inquiries and maximizing guest satisfaction.
- Analyzed market trends to design tailored travel solutions, contributing to a 10% increase in bookings.
Multi Property Guest Service Agent
Marriott & Residence Inn
09.2021 - 06.2022
- Facilitated communication between departments to optimize service delivery and guest experience.
- Applied service recovery techniques, improving guest satisfaction scores by 12%.
- Created customized itineraries to enhance guest experiences, driving upselling opportunities.
Multi Property At Your Service Agent
Marriott & Residence Inn
02.2021 - 09.2021
- Handled complex guest service requests, ensuring prompt resolution and maintaining loyalty.
- Conducted new staff training on service standards and operational procedures.
Retail Sales Representative
SARL Fragransair
01.2017 - 05.2017
- Delivered product demonstrations that boosted customer engagement and satisfaction.
- Increased store sales by proactively upselling complementary products.
Education
Master’s Degree - Translation
University of Algiers 2
06.2019
Bachelor’s Degree - English Literature
University of Algiers 2
06.2017
Skills
- Sales Strategy
- Key Account Management
- Client Relationship Management
- Revenue Growth
- Negotiation
- Contract Management
- B2B Sales
- CRM Software (Opera, Salesforce)
- Lead Generation
- Team Leadership
Certification
- Hotel Pre-Opening Essentials Certificate — Sep 2020
- Certified New Hotel Operations Specialist
Languages
Arabic (Native)
English (Fluent)
French (Fluent)
Timeline
Senior Sales Executive (Acting Sales Coordinator)
The Curve Hotel
08.2023 - Current
Reservations Sales Agent
The Westin Doha Hotel and Spa
06.2022 - 04.2023
Multi Property Guest Service Agent
Marriott & Residence Inn
09.2021 - 06.2022
Multi Property At Your Service Agent
Marriott & Residence Inn
02.2021 - 09.2021
Retail Sales Representative
SARL Fragransair
01.2017 - 05.2017
Bachelor’s Degree - English Literature
University of Algiers 2
Master’s Degree - Translation
University of Algiers 2
Similar Profiles
Prossy KanyesigyeProssy Kanyesigye
Loss Prevention Supervisor at The Curve HotelLoss Prevention Supervisor at The Curve Hotel
ASHOK KANOJIYAASHOK KANOJIYA
Housekeeping Manager at The Curve HotelHousekeeping Manager at The Curve Hotel
Bryan Njuguna MietlickiBryan Njuguna Mietlicki
Group Fitness Trainer & Personal Trainer at External Trainer At Curve HotelGroup Fitness Trainer & Personal Trainer at External Trainer At Curve Hotel
RAFI MOHIUDDINRAFI MOHIUDDIN
Facilities Manager at B Global InternationalFacilities Manager at B Global International
Zubair MohammadZubair Mohammad
Snr Procurement Officer at Sedeer Medical LLCSnr Procurement Officer at Sedeer Medical LLC