Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
SoftwareDeveloper

Siddharth Desai

Software Developer

Summary

Results-driven software developer and release manager with over 5 years of experience in application development, release coordination, and DevOps practices. Proficient in .NET technologies, SQL, and Azure DevOps to streamline CI/CD pipelines and optimize release workflows. Demonstrated success in providing production support, incident management, and delivering zero-downtime deployments. Highly skilled at collaborating with cross-functional teams to implement automation solutions that enhance system performance and improve user experience. Recognized for exceptional problem-solving abilities, leading high-stakes releases, and driving continuous improvements in development and operational processes.

Overview

6
6
years of professional experience
2020
2020
years of post-secondary education

Work History

Developer

Pacific Life
06.2023 - Current
  • Developed custom scripts/tools as needed to automate routine tasks, increasing overall team productivity and efficiency.
  • Managed over 50+ application releases across staging and production environments annually, ensuring 99.9% deployment success rate .
  • Streamlined CI/CD pipelines in Azure DevOps , reducing deployment time by 40% and improving team productivity by introducing parallel jobs and gated checks.
  • Coordinated with 8+ cross-functional teams (Dev, QA, Infra, Business) to deliver weekly and monthly release cycles with zero major incidents in 6 months .
  • Implemented automated smoke testing and rollback procedures post-deployment, reducing post-release issues by 60% .
  • Led the implementation of Infrastructure as Code (IaC) using ARM templates and YAML pipelines, enabling faster environment provisioning and consistent configurations.
  • Reduced production outages by 35% by introducing pre-deployment risk assessments and enforcing change management gates.
  • Documented and standardized release processes, enabling 2 new team members to onboard and contribute to release cycles within their first 2 weeks .

Developer

Genworth Financial
01.2023 - 05.2023


  • Developed and automated the creation of 100+ new letters in the LTC Claims Communication team, improving efficiency by 40% and reducing manual errors by 30% .
  • Collaborated with 5+ cross-functional teams (Dev, QA, Business Analysts, etc.) to design and implement letter generation systems using C#, VB.NET, and .NET framework , delivering high-quality, scalable solutions within project deadlines .
  • Conducted thorough testing on newly developed letters , identifying and fixing 15+ defects to ensure they met 100% business requirements and were fully compliant with client specifications.
  • Partnered closely with business analysts and stakeholders to gather and translate detailed requirements into technical specifications for letter creation and modification , resulting in zero scope creep during the development phase.
  • Maintained and updated 40+ existing letter templates, addressing over 20 issues reported by users and implementing enhancements that improved user experience and functionality, boosting customer satisfaction by 15% .
  • Actively participated in code reviews , providing feedback to improve code quality and maintainability, ensuring adherence to best practices and company coding standards .

Developer

American Insurance Group (AIG)
01.2022 - 12.2022


  • Implemented a structured paradigm in Client Care Desktop , improving efficiency of issue resolution by 50% , reducing average response times by 30% across support teams.
  • Contributed to the 4Sight maintenance and development project , reducing incident volume by 50% through proactive issue identification and effective bug fixes .
  • Collaborated with 5+ clients and business users to identify pain points in the Advisor Helpdesk , implementing 10+ code and script changes , which enhanced user experience and improved resolution time by 40% .
  • As part of the Lighthouse team , reduced the overall application backlog by 75% by optimizing workflows and prioritizing high-impact issues.
  • Managed 10,000+ batch jobs as part of the Lighthouse Batch Monitoring team , implementing new batches to meet business requirements, improving batch processing efficiency by 20% .
  • Participated in weekly meetings with business analysts to discuss project timelines , clarify requirements, and deliver on enhancements and bug fixes , ensuring 100% on-time delivery for 6+ major projects.
  • Worked closely with clients to gather requirements and translated them into technical specifications , successfully implementing 5+ major system updates in collaboration with development teams.


Developer

Amtrust Financial
10.2019 - 01.2022


  • Led development efforts in a web application by managing builds , and overseeing incoming enhancements and bug fixes , ensuring 100% uptime during the release cycles.
  • Collaborated in a refactoring team that enhanced code quality , resulting in a 20% reduction in bugs and better maintainability across the codebase.
  • Contributed to functional and performance improvements in 5+ operational modules , increasing system performance by 30% and reducing error rates by 15% .
  • Played a primary role in establishing incident management protocols across 3+ teams , improving response time to incidents by 50% and reducing escalation delays.
  • Worked across multiple teams to boost code efficiency , leading to 15% faster application load times and improved resource utilization.
  • Implemented 10+ patches and bug fixes , enhancing application performance , reducing page load time by 25% , and improving user satisfaction .

Education

M.S. - Computer Science

Monroe College
New Rochelle, NY

Skills

Azure DevOps

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Work Availability

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Timeline

Developer

Pacific Life
06.2023 - Current

Developer

Genworth Financial
01.2023 - 05.2023

Developer

American Insurance Group (AIG)
01.2022 - 12.2022

Developer

Amtrust Financial
10.2019 - 01.2022

M.S. - Computer Science

Monroe College

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Siddharth DesaiSoftware Developer