Siddharth (Sid) Manchiraju
New York
Summary
Service consultant with strong expertise in driving client satisfaction and optimizing service processes. Proven track record in delivering impactful solutions, fostering team collaboration, and adapting to dynamic environments. Skilled in client relationship management, strategic problem solving, and process improvement. Known for reliability and achieving results in fast-paced settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sr. Services Consultant
Dynatrace
Detroit, MI
05.2021 - Current
- Delivered enterprise observability solutions across large-scale federal and commercial environments supporting mission-critical and high traffic systems
- Led onboarding and instrumentation of 200+ Tier 1 applications into Dynatrace, scaling client environments from ~50 to 200+ monitored services
- Implemented full-stack observability across tech stacks such as AWS, Azure, Kubernetes and more, providing end to end visibility
- Designed and built custom dashboards for both engineering teams and executive stakeholders, improving incident response and operational visibility
- Conducted client training, enablement sessions, and Quarterly Business Reviews (QBRs) to drive platform adoption and demonstrate value
- Served as a trusted mentor and interviewer within Dynatrace, supporting candidate evaluation, onboarding and team development initiatives
Front-End Intern
S.W.I.F.T. SCRL
Manassas, VA
06.2019 - 08.2019
- Learned about certificate and token authorization as well as the function TLS serves in securing websites
- Developed a new front end screen for the Online Operations Manager (O2M) using HTML, CSS, JavaScript and Angular JS
- Coded the front end for the Relationship Management Application (RMA) screens and helped develop token managing applications that serve long tail customers
- Received exposure to the Scrum agile framework, which SWIFT extensively uses to tender a customer’s needs while constantly delivering quality product
Data Analyst
EXYN TECHNOLOGIES
Philadelphia, PA
07.2018 - 08.2018
- Worked on drones that create 3D maps of mines and ensure that they are safe for mining
- Conducted a logistical analysis of how drones improve inventory management
- Investigated and researched potential LiDAR implementation in drones
- Was responsible for ensuring that all components used in the drone satisfied any conformity regulations (CE marking, etc) before they could be implemented
- Made use of Excel to create a cost vs benefit analysis of various drone components
- Acquired skills such as Matlab that allowed me to gain exposure to drone mechanics and control system
Education
Bachelor of Science - Computer Engineering, Computer Science and Mathematics
Rutgers University
New Brunswick, NJ05-2021
Skills
- HTML, CSS, JavaScript, ReactJS
- Java, Python
- AWS, Azure
- Dynatrace
- SQL Server
- Microsoft Excel
- SNMP
- Kubernetes
- Linux
- Ansible/Terraform
Certification
AWS Certified Cloud Practitioner
Dynatrace Associate
Dynatrace Professional
Microsoft Certified: Azure Fundamentals
Awards
Value and Adoption Award FY24Q1, recognized for driving client to utilize platform to a high degree
Software Expansion Award FY23Q2, recognized for building customer confidence in the product leading to additional product purchase(s)
Timeline
Sr. Services Consultant
Dynatrace
05.2021 - Current
Front-End Intern
S.W.I.F.T. SCRL
06.2019 - 08.2019
Data Analyst
EXYN TECHNOLOGIES
07.2018 - 08.2018
Bachelor of Science - Computer Engineering, Computer Science and Mathematics
Rutgers University